Domino's Pizza in Dundee City

Outstanding until todayFor years me and my partner have had nothing short of the best service from City Quay, and when my partner became lactose intolerant they were even better by making amendments when we called such as using the vegan cheese for my partner's ham and pinapple pizza.That was untill today when we called for our regular order, and was met with a woman claiming to be the manager (Didn't catch her name) Adamantly disagreeing with me about "Gluten Intolerance" Then after finaly listening to me state "Lactose" for the 7 or 8th time, said "No we don't do that it's not on the menu" I stated her staff had been exelent in making amendments for my partner and she responded by stating "Well I will have to give them a talk to, because they should not be doing that since it's not on the menu as I have told you"So I would like to thank, and apologise to the excellent staff at Dominoes City Quay for having to be punnished for giving great customer service. And I shall be leaving this 1 star because I have never seen a food place where the manager will actively atempt to make the customer service of an excellent team worse.

Just got charged £100 parking fine for picking up take away Pizza at Domono's Dundee City Quay, no sign I could see, euro car parks scum, the staff could have told me

Nice friendly staff quick service of course pizza was excellent

Waitress was an absolute gem she went above and beyond I wouldn't even expect that service in a Michelin star restaurant unfortunately I didn't get her name (from the drunk guy)

Great quality food ,great price, speedy delivery. I would recommend and use again.

Pizzas are tasty but are never hot, better than warm but never hot. Has the most bizarre policy for collection. Cannot collect after 10pm? I mean, I’m literally doing the delivery for you, I can pay online in advance. Also if you pay with cash inside please ASK FOR A RECEIPT. Twice now I’ve had change stolen from me. I feel pathetic complaining about 5p and 6p so said nothing. They just put the exact amount as the amount given on the receipt so it all adds up to corporate.

We had one wrong pizza delivered but it was replaced quickly with an entirely new order and some free cookies! Great customer service 👍🏽

Delivery Driver was Top notch, understood when I put on the note to please not be too loud as family were sleeping so 10/10 Delivery quality.Pizza and Garlic Pizza breads were hard, hadn't been cut properly and ripped apart, couldn't be eaten. Offered a £10 coupon put onto my phone number...When i had used a 50% coupon that gets me more of a saving...I won't be ordering from this Dominos again.

What an utter shambles. After a night out in Dundee we want pizza. We are staying at the Apex Hotel literally about 20 steps away from the store.We approached the store and asked one of the delivery drivers if it is possible to order a pizza for delivery but just collect it at the back door to save the driver having to drive around to the hotel.The driver said he would have to speak to a manager who came out a short time later and told us that the pizza would have to be delivered to the hotel. The manager then advised me if I phone just or he would step inside take my order and process the order via my debit card which I gave to him.The manager took my order on the telephone came to the back door and gave me my card back and then had a horrendous attitude and told me that I could not wait at the back door for my pizza I would have to go 100 yards across the road to the hotel and he would send someone over with the pizza.Wow..... Unbelievable..

Reasonably priced for the food you get.Plenty of choice for pizza toppings/sides/puddings.Always delivered within a timely manner.Staff are always friendly and willing to answer any questions/queries about the food.Domino's is always my number one choice when it comes to the takeaway choice at the end of the month :)