Pizza Boy in Fife

Absolutely disgusting service from this so called takeaway. Food ordered 6pm, promised for 6.45. Changed to 7.15, 7.30 and finally 7.45. Driver finally arrived at 20.05 and attempted the delivery. Told him not interested as waited over 2 hours so not confident in the final product. Driver became extremely angry and called me a liar saying this wasn't the case, I was a piece of ****, he was going to make sure I paid for this and to never order from them again. Honestly, the worst experience ever - please please please avoid this place like the plaque!

Ordered three pizzas and all the were undercooked with raw dough in the two deep pan ones. They did redo the order and it was better second time around but for the money, next time it'll be Domino's.

Ordered pizzas at 5.30 for 6.20 delivery arrived late luke warm phoned to complain. After being put on hold was told nothing they could do about it. Some customer service won't be back disgusted to say least

Lights still on. Neon sign saying open so I enter, 2 members of staff standing at door never said a word and once at the counter I get shouted at saying were closed!!!. If closed how about putting all lights out 👍

AMAZING very fast Delivery pizza very crunchy jalapeños spicy as I like thank you you made my evening.

Ordered at 5.25 scheduled for delivery 6.20. Phoned 6.35 advised waiting on a driver. 6.55 phoned back to enquire about pizza again 7.25 delivered. Pizza tasty but cold. Will not be ordering again.

Shocking service. Ordered pizza online, supposed to be 40 minutes delivery. We phoned when late, then told it would be another 45 minutes. Not acceptable. Call handler said...we can't help this we've been busy

Shocking service, waited almost 2 hours for pizza for it to be barely cooked! Phoned to question and complain to be hung up on from staff who weren't interested and even complained we phoned to complain we waited so long for barely cooked pizza! Even hung up on and laughed at! Disgusting service - had to recook pizza myself!

Had not ordered from Pizza Boy for about 6 months since a previous order was delivered both late and cold.Tonight I ordered through the Dunfermline Eats App to support 2 local business's.Firstly the Dunfermline Eats App is less expensive the Just Eat etc and is well laid out and easy to order with.Now on to Pizza Boy, ordered a large mixed kebab and a portion of chips and curry sauce at 1945 with my order confirmed immediately. During the order process I chose a delivery time of 2045 / ASAP.Received a confimation email and noticed the delivery time had been changed to 2115. No great issue as I realised they must be busy, but by 2130 I had still not received my order.Called Pizza Boy and after a minute they confirmed they were extremely busy, my food was just being prepared and would be there soon.15 minutes later delivery arrived and I realised once I opened the package my food was cold, even although only 15 minutes earlier I had been told it was being freshly prepared. Just to add I live 1 mile from their shop.The chips were all stuck together by the cold conjealed curry sauce. I opened the kebab to discover a load of doner meat and some chicken but no lamb shish as descrbed on the menu, if you ordered a large.The whole order went straight in the bin, £15 wasted and will not order from Pizza Boy again.

Only giving 1 star as 0 stars isn't an option, 2.5 hours after ordering on just eat I still didn't have my food. 2 phone calls being told "it's with the driver and will be delivered soon 40 minutes apart...how many delivery's is this guy doing at once?Just eat has been put through as delivered 1.5 hour ago. Absolute joke.I'd comment on the food however it is probably in another dimension with his driver on a school bus filled with the 500 deliveries he's doing