Stephen's Bakers in Fife

Good bakers and drive thru is very convenient if in a rush

Great pies , Bridies and the best morning rolls in Scotland Other Baking not so good no individual apple pies or Chocolate eclairs only Salted Caramel eclairs which taste artificial

Nothing wrong here, good selection of pies etc, sandwiches and cakes/buns. Chocolate sponge cake worth it he visit alone. Needs to add to its cakes/buns selection.

Standard bakery shop although doesn't sell bread or celebration cakes

Excellent roll, friendly staff, served quickly, covid compliant. Please keep some pickle as an option though.. I miss it on my roll.

Best Baker in Scotland. The fact its a drive thru is amazing.

Great drive through with good friendly service and great made up pieces (filled rolls)

Has a great selection of pies, pasties, cakes, bread, filled rolls. Very difficult not to find something to enjoy. Andl last but not least, the staff were very nice and helpful.

We visited on a busy day but the queue at the drive through went down quickly. Our food was tasty, fresh and well priced. The customer service was great and all safety/social distancing measures were in place and followed.

So upselling is more important to the staff than customer service. I was told to add cakes, it is actually cheaper than without, as it is part of their meal deal. This was not the case and when I asked to do without it caused the staff member to interrupt me and raise her voice, as she tried again to upsell. I had to be direct and refuse extras, which do cost money, they are not reducing the cost. I asked the lady if her job was to serve or to up sell.....she told me her job was to up sell to every customer. Be warned, they do not like negotiations over false promised reductions. They are now an overpriced bakers and will not be receiving my custom again. Complaint will be forthcoming. Also, they block the road with their queues and an accident is sure to happen soon.