BEST WESTERN Queens in Perth & Kinross

Traveling for business. The only good thing in this hotel is the staff which is really nice and polite.The hotel is really old fashioned ('70s-80s) and it gives you the idea of an abandoned place.The bed was awful. The mattress was veery old having curves and the pillows and the quilt really stiff and heavy. The same applies for the floor of the room which gives you a discusting appearance More over, the bathroom was cold and the ceiling was ready to fall! Avoid staying in that hotel.

Never again when booking for special occasion and meal as mentioned with booking. Arrived there's no bar or restaurant . Arrive in bedroom it was unmade unclean from last guests gave another room wallpaper coming off ceiling room dingy very poor standards in room and shower room was needing a good scrub make over . The other room booked was very run down old fashioned not fresh feeling carpets worn out The corridors and stair case was very dirty the hotel so tierd run down old fashioned 60s. and unclean . Hotel rates definitely not worth it Booked in and booked out within 15 mins went to another hotel such a sad distressing start to a special weekend away no ⭐ rating for this hotel 😠😠.

Staff really friendly, bed nice and comfortable and room clean. But massively outdated, creaky floors 80s decor, paint pealing on bathroom ceiling etcDisappointing to find out no breakfast available after making a non refundable booking and not before, no dining at all. But overall an acceptable stay.Bit pricey for condition.

Was a quick stop in due to Costa Coffee been closed and Royal Hotel at Perth Train Station.Service was to be desired. Were only offered Americano/Tea option as didn't have anything else. Also no food. When sever arrived with hot tea/cups, was almost on top of us,Tea tasted and smelt damp. And paid requested to pay before even poured the tea out.Wouldn't hurry back if honest. Hopefully new staff takeover and improve service and overall intererior.

Absolutely horrific!! Don’t stay here!! Mouldy rooms full of hair! Decor from the 1970s!! Long hairs throughout the bathroom!! Bar and restaurant closed! No breakfast!! Tempted to sleep in the car! It’s cleaner

Really disappointing visit. Both the bar and restaurant are closed. Would have been nice to have had a call to notify before arrival.Advertised leisure facilities although are open as a guest to the hotel they’re off limits.Room itself is tired with the carpet covered in bits.TV on the wall barely hanging on.I booked this hotel as a business traveller so I could do some work in the on-site bar, enjoy a meal and have a swim to de-stres.Would not recommend

No chef at present so no food. Rooms in need of updating. Floorboards very creaky. New owners taking over after Xmas so hopefully they will make the improvements. Staff however are amazing.

Hotel decor good do with updating, but the staff were fantastic, they were always so attendive, nothing was too much trouble.

So disappointed. Used this hotel many times but the room was small for a King Size. For a two night stay the room wasn't cleaned. No waste bin in room. Tiny one in bathroom. No where to put toiletries. Staff were lovely. Sadly I think it's time for a change.

Staff friendly. Hotels was clean but old. Bathroom taps near to impossible to get temperature correct. Breakfast was worthwhile and the staff there were excellent.Overall a great location for a hotel but this one needs modernisation.