Costa Coffee in Boston

Always on my way to work I stop there to get my coffee, staff always very polite and helpful.

Toilets need sorting they should be checked regularly and cleaned this obviously was not happening in this outlet no toilet paper at all and urine all over the seat and fieces in the toilet and lock also did not work correctly as was walked in by a female customer only disabled toilet working for the price of their nice coffee you do expect the basics taken care of

Coffee was your standard Costa coffee, however one particular member of staff was very rude and obnoxious. Almost laughable really, if you don't want to be friendly don't do a customer facing job.

Went in today with my husband for a coffee we both use sticks to get about, anyway I went to the counter order 2 drinks and 2 cakes and was left to struggle with a heavy tray by the very rude staff in the store.... Will never be going back, very poor customer service. No consideration for disabled customers.... too easy for all the staff to hide behind the counter and do nothing.... I recommend everyone goes to skegness or horncastle they are much nicer there

Lovely shop. Lovely cup of coffee. The large cup is really big. Nice friendly staff.

The cleanliness of the place is deplorable!!! Run down place... Whoever works there, clearly do not take pride in their job. Staff could also benefit from a course of how to make a decent latte as well as some basic ettiquette of cleanliness. The Latte that I was served today seemed like it was made by a 3 year old: milk driiping down a glass...no spoon...no napkin...no saucer...and no foam on the top of coffe... Very dissapointing, considering the price that you pay for it!

Today is bank holiday,alot of people go out to walk,to have some coffee out,but...in Costa just 2 tables out, but in working days there is more tables outside. We asked tu put on one more table for us, but they said "no". It's ok. I will not come here again. Sorry

Very loud store this one and gets a bit grubby from the huge amount of people that use it. Needs more tables out the front or even expanding next door. Staff were polite.

Great service, food is delicious and the quality is insanely good, and the building is well decorated and is so cosy inside. The lighting inside isn't blinding or anything, it's calm. The seats and comfortable and the staff are friendly and helpful. Drinks are also lovely. I definitely recommend! :D

It's nice to have as an occasional visit, either on your own or with others. It still proves to be the most popular coffee in Boston compared to its rivals, though it is not the biggest.The coffee is overall very nice and bursting with flavour, they also offer dairy alternatives, although sadly there isn't much vegan variety concerning the treats. The area is kept very clean by caring staff.Costa Coffee also supports multiple charities helping children stay in education in less developed countries.