Pizza Inn Rothley in Charnwood

Utterly terrible in all ways possible. The food is horrible and turned up squashed and ruined, the delivery man turned up at a house 5 miles away with a similar sounding street name. The drinks are literally hot and the food was stone cold, also forgot a drink off the order , so yea, could not get much worse than that 🙃

Order wrong, yet again. Called to complain, only to have the manager put the phone down on me. Serious staff/management issues, no apology, definitely won't be using again.

If you don’t want to waste your money, don’t order from here! If I could give zero stars, I would!!We have been ordering from this restaurant over quite some time now. The first few times we ordered, it was very good and there wasn’t anything to complain about. However the last few orders have been a nightmare and today really topped it off for us and we shall NEVER use this place again!So, I ordered 10 chicken wings and only 7 arrived. There were no sauces sent with the kebabs. The food arrived very cold and oh my god it was just full of grease 🤢🤢🤢.I rang the restaurant to tell them about the missing items and the fact the food was cold and to my horror, the man put the phone down on me TWICE!! I could understand this if I was being rude, shouting and/or swearing at him but I wasn’t. He even admitted that they are extremely busy tonight and they’ve had problems like this with a lot of orders. Clearly they had no resolution to offer and felt it appropriate just to put the phone down!!This is not the first time food has arrived cold or missing items but I have let it go. Given this was the 3rd order on the trott that something was missing, I decided not to let it go this time. Why should we keep paying for things we’re not getting??The fact they think it is ok and acceptable to put the phone down on customers speaks volumes about the type of people you’re dealing with here!

Great place for nice food,staff are really good and delivery time is great too

Garlic bread was cold, other food was slightly warm at best. My lads small chicken kebab had 2 pieces of shish. Timing was ok but food quality and quantity massively let down tonight. Have ordered a fair bit from here over the years and this was our go takeaway. Now on the lookout for another.

Been ordering over 8 years. Used to be fantastic. Last few years this has slipped massively. Order has had something missing quite regular and portion sizes of kebabs have halved. If you order any large kebabs of any meat or even mixed you would question you have received a very poor small one. That is my opinion compared to other kebabs on offer in a couple of mile radius. It’s a shame as like I say it used to be right up there!

Been going here for years. Over recent times the portions have gotten smaller with the price going up. Last order for a large kebab was appalling. I get recent times are tough etc. But the portion was ridiculous. This with other recent issues around food arriving with bags ripped and pizza box smashed in. Will not be using again. Unfortunate as trying to support local businesses but will not be ripped off in the process. The owners comments were not helpful either.

Great service, really nice friendly chatty staff who are genuine interested in how things are whenever I go there.. food is second to none and I just wish I could eat more and not gain weight!! Lol highly recommended place..

It is a bad place for late food, at 22.35 they told me no food and displayed open up to 23.00. Bad bad place and I can recommend as they even was very unfriendly and unpolied. Not place you need to go for...

The best kebab place in uk!very friendly staff and great quality food very good price and the portion is very good aswell!!!!👍 👌 😀 😊 😋