KFC in Chesterfield

AVOID, FLOOR FULL OF LITTER AND DROPPED FOOD, TABLES DIRTY, SELF-CLEAR BINS OVERFLOWING, UNHELPFUL STAFF WHO THINK IT IS OK TO SHOUT ABUSE AT CUSTOMERS AS THEY ARE LEAVING.Ordered and paid via the App. When I arrived I eventually found a clean table,checked in via the App and gave my table no. Was provided with a reference number from the 'live order' software. My money had been taken and nothing had appeared on the App to say order had not been placed.41 minutes later I asked where my order was, got told App not working, though it works fine at other KFC. I asked why there was nothing to say it was not working, response 'not my job'. Read order out, fine until I got to the drink. Tea was on the order, 'we don't do hot drinks here. I asked why it appeared on the App. 'Don't know, not my responsibility'. I asked if he could inform someone senior, 'not my responsibility'.After some time and before I had finished eating the same young lad shouts from behind the counter 'oi mate, can you move over there we are closing this section so we can clean it', should really have been cleaned a considerable time prior. I stayed put as I was only likely to be 5 minutes.As I left I noticed the tables that I had been asked to move to where all dirty. I pointed this out to the young lad.As I was walking across to my car the young lad sticks his head out of the door and shouts abuse at me.

Lazy staff and dirty restaurant. Being the only one in line and still having to wait 10 minutes just to be able to order. Not to mention how long the food takes. Staff have no motivation and always look unhappy. Always walking past you while you’re stood still waiting around. I do not recommend this place at all as they can’t even clean the place. It’s dirty.

Avoid this KFC, forget something from my order every time without fail. Ordered as a group today and my whole meal was missed. Order for delivery at your own risk!!!Always check before you leave the building. Starting to think they do it on purpose.

Went in today for dinner and the chicken was pink inside, hardly cooked.When asking for a refund, they acted quite fast, but before hand, whilst sat down eating, they were quite aggressive towards other customers that were wanting to order.Avoid it, or order at your own risk.

Completely changed order from what I wanted, I ordered a plain fillet box meal, I didn't want the sides they had available so they changed order to a fillet burger meal without even asking me first. Burger was requested plain and was caked in mayo, drink was warm and chips were cold and overcooked a lot.

What a dive. Drove into car park empty, thoughts were great 😊 now I see why it’s empty me an my daughter walked through the door no one else dining in the building. Waited a couples of minutes for a server and one eventually turns up with his phone in his hand. Tables and floor are foul I had to clean the table and seats my self. I would of asked for someone but yea easier doing it your self and to top it of the food was cold. So yea what a great kfc experience in chesterfield.. last one for me

Shocking, went in for a boneless feast, they only had 1 side to chose from and were very sarcastic when I didn’t answer straight away- the second girl saying he could always have a side salad and started laughing - last time I visit this shop, they would have disciplined where I work. It was also the second time in succession they didn’t have sides!! I walked out without a purchase

Stuck in a drive thru queue for 10mins with no movement. Decided to leave drive thru queue and order on the app.Once inside the restaurant, there was one member of staff on the front with everyone else shouting at each other.Staff morale sounded extremely low and the manager was adding to the low morale by shouting at the staff.Customers waiting for food all had the same opinion that this restaurant needs a drastic change in how its managed as it is not an enjoyable experience.

Ordered a gravy box meal, gravy came from a stack of about 20 pots sitting on a tray on the side near the hot food counter. Was told to take our food outside because they were closing. Gravy was solid and cold and unable to pour it onto our chips. We asked for gravy to be swapped and the server told us 'That's how it's meant to be'. She offered to change it but said 'they are all like this, it's how the whole batch is' Disgusting congealed gloopy cold gravy and cold chips. If you are still open and charging full price, we shouldn't be served cold sloppy seconds with attitude.

If you like slow food then this is ideal, placed an order and was told to move to the next window, couldn't because of the queue of 4 cars then sat and listened to the staff swearing for 3 minutes through the intercom, luckily didn't have my child with me. 18 minutes later I pulled up to the window, I asked why it takes so long as it is lunchtime so expect to be busy, member of staff thought I was rude and fetched the manager and she told me 'the product' takes time to cook, like I don't understand how food works, I refused the food on principal then it took 2 minutes to drive out because they have the worst car park of any drive through I've seen. Don't bother. Can't give it no stars sadly.