Asda Corby Superstore in Corby

Where is Asda Corby Superstore?

🏠 Phoenix Park Way, Corby NN17 5DT


Opinions

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Cafe has extremely limited dated choices. Only fizzy cold drinks, no juices. No alternative milk for those with allergies/intolerances. So I had no drink with my breakfast.

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It's alright.. much cheaper elsewhere though. I go here for variety but the value is ridiculous..used to get offers but I rarely see any decent ones.I'm forever almost getting rammed by your online order pickers, who don't like to move out of your way or they are plain rude.Staff pretend they don't notice you waiting for help on the self scans.. just stand about yapping..Generally clean here.Used to have 3 entrances but one is always closed which is rubbish as if you park at the end near car wash you have to walk further when it's easier to open the 3rd door.

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Visited post 9pm last week. No manned checkouts open only self checkouts. No discount for doing the job myself!Not impressed, will not be returning

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What an appalling customer service!Would be a zero star if the option was available!I have been refused to buy a non alcoholic beer despite showing a photo of driving licence and that I’m 37 years old!Husband was there with ambulatory oxygen waiting at the door as he is not fit to walk the distance, he had his documents and still was refused to buy.If Asda staff cannot apply common sense when faced with what was clearly a situation caused by customers physical limitations, then I will never shop there again.I really hope Ivy is not faced with the same treatment and humiliation when suffers with disability in the future.

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This asda needs new staff. I am appalled with the behaviour of some of the security. They were very aggressive to my 74 year old grandad who doesn't even speak english. This was because he had not realised his card had not gone though, meaning he did not pay. The security notices this and goes up to him and verbally attacked him. All he was trying to do was buy some chicken for my very ill grandma. My grandad is now banned from the shop for a silly mistake. He goes to asda almost everyday and it really annoys me that they would do that even thought it was a mistake. My grandad has never stolen once in his life and I doubt that he would ever do such acts. I am truly appalled and ashamed that asda has such cruel staff, and I believe this should be changed now.

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Whilst I fully appreciate staff are under huge pressures it simply doesn't excuse poor customer service. Yesterday, whilst visiting your store I went to customer services & asked to collect an item I had ordered on line. I was greeted with you need to go over there pointing to the collection point. Another customer was already using the machine she had been told the same thing. There are limited instructions on how to use this machine. She was looking for the 'help' button which we found eventually.I entered my order number & waited for a response. Ten minutes later we were both still waiting. I politely asked another colleague if she could help & was rudely told I'm serving here. In other words she couldn't be bothered to be courteous to a customer which is the second time she's done this when I've been in the store. Eventually, after approx 13mins waiting an assistant came to help. Asda, you need to put a better process in place for your collection point as the current one doesn't work. I'm not a person who would normally complain but some of your customer service teams also need retraining.After all your strap-line is 'Here to help'

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Your delivery drivers cannot follow simple instruction on the delivery notes. I have continual issues with them driving off without following the instructions on the notes, despite the clear signage which should tell them where to go anyway. I feel bad for the same lad that has to come and pick up the pieces after them later in the day after I call the store and report that our order hasn't turned up. He even said he follows the instruction on our note and finds it clear to follow so doesn't know why we have so many issues.One question I need to ask is why you do not have an option on your phone line to talk to someone regarding deliveries?!! When you wait for options there is one for customers, but when you press this a voice note comes on stating 'due to unprecedented demand there is nobody to accept your call'. It has been like this for well over 2 months now. Every time we have had delivery issues I have had to go through the staff/colleagues option, then customer service, wait for them to pick up and then ask them to transfer me through to deliveries department. It's not very professional and I find it a bit weird that a superstore would not think of this.I know there is a shortage of drivers but sorting the phone line would be fab!

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Although there are some areas that were not fully stocked.. no empty shelves it was late in the day and staff were restocking already.One of the larger Asda stores in this area and possibly the best for non food items.. including George.👍🏼👍🏼

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Used to love this shop. Now you can find same products with 1 pound mote expensive than lidl or aldi. Its a large shop however . Free 4.5 hours parking and other shops to waste time here. Fresh fruits and veggies and plenty of other different products. Far better than tesco in corby for so many products.Voted 3 stars only because its always busy waiting in queue. They add some self checkouts and people with large baskets are forced to go there plus very little deals

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The corby store is much bigger than the Stores at Kettering and Rushden. It has bigger deptments holding more stock and goods on the shop floor it has the scan and shop system for keeping your eye on the cost of your shop.The site has not long had the petrol station refurbished and layed out a bit better then it was.A independent hand carwash crew operation is opposite in the main carpark and seems to be popular.Asda is the biggest retail outlet on the phoenix site with a selection of other retail, discount store's, and food outlets nearby

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If you have any questions, you can contact Asda Corby Superstore by calling 01536 203340.
369 customers of Asda Corby Superstore have given it an average rating of 3,9.