Bunk in Derby

I usually love going to bunk but I had a really horrible experience on Friday. I was made a drink by the bartender and he was friendly and polite however my drink didn’t taste right it was really watery and my friend tried it also and she agreed. I have also had this drink before and it didn’t taste like the one I was given. I really didn’t want to embarrass the employee so I told a different employee about how it didn’t taste right she was pretty argumentative and told me they wouldn’t make a new drink ‘because it wasn’t to my taste’. She was very rude and told me it had been made correctly but did eventually offer to remake the drink and had clearly been taking badly about me to the guy that had made my drink when I approached the bar offered no apologies or even checked to see if the remade drink had been better (which it was). I felt the situation has been handled really poorly I had been very polite and even said I didn’t want to complain. We had originally planned to stay for a few drink but after this situation finished out drinks and left.

Lovely bar with great aesthetic and lighting, nothing to fault except the temperature. Was very cold when I visited as they had the air-con on very strongly, which is fine once you get some drinks down you but it does take a while to adjust. Good service though with brilliant staff and an arrange of drinks and cocktails.

Cheap and cheerful cocktails and wings! me and the lads had a wicked night out in derby Decent sized bar will definitely be back want to say a special thanks to the hostess Mia proper 10/10 service she’s a treat normally stick to whiskey but I’m glad I was persuaded to try the cocktails.

Food & drinks are great for the price, 2 stars down for the completely miserable service, I’ve not seen a server crack a smile all night and just feel unwelcome. Shame really as the place seems awesome, just looks like the culture is to hate your job.

Normally a okay place but Saturday went in with a group of lads at table 8 order on pen and paper first round no problem.Second round not enough staff on the floor and the staff which was left had shocking customer service. Firstly Ray ( apologies for spelling ) unreal waitress highly rate her as for her Manager Emma ( I believe) her customer service was awful and shouldn’t work in a bar.Soo secondly after the dreadful service I ordered on the app to get served and surprise even that wasn’t working. Taken £30.40 out of my account and no drinks. Spoke to the lovely Ray again tried to sort but couldn’t so asked for the manager and what a horrible impression she gave shocking customer service, basically fobbed me off and told to call Monday which is ridiculous.I will be paying them a visit to regain my money back and hope the service improves.

Usually a good place to go but very disappointed after our visit last night. After having problems with the ordering app and no staff around to offer assistance, we got told the bar was now closed. Our friends had successfully managed to place an order and when we finally managed to explain the situation they agreed to take our order by pen and paper. The 2 cocktails and one beer arrived after about 10 minutes and 5 minutes after that, we were being ordered to neck our drinks and leave. Despite the fact that they clearly had cleaning up etc to do and being the only customers left and tucked away in the corner, we were not in the way or causing any delay to their work. The barmaid was rude and sarcastic and clearly has a lot to learn regarding promoting responsible drinking. Asking guests to neck alcoholic drinks is not responsible. Luckily there are other great cocktail bars in Derby. I hope the lady we received the awful customer service from, gets some better training before you lose any more customers.

Really enjoy visiting bunk. It's our second time and we love the vibe of the place. They serve some great cocktails which are good value and excellently crafted. And the food is delicious. Really like the wings, halloumi fries and the range of dips.

Very cool and very different. A blast from the past for the old-school Derby folk and a breath of fresh air for the city as it is not like any other bar in the area. In addition to great cocktails, cool music -Check out the Bunk Derby playlist on Spotify- they also have choices for chicken-wings and chips. All look good.

Came here to do pres on my 20th birthday. Lovely atmosphere, the drinks can be a bit pricey but you get a lot of alcohol in the cocktails so it's worth it

Great place for drinks and wings, never been anywhere that served a lamb hot dog was amazing definitely will come again