T & G's in Derby

I enjoyed my dining experience here. The burger was really good and was big. The place is cool and I loved the vibe inside. The food was good, but I found the sesame chicken a bit too sweet. The portion was massive though, so come here with an appetite! ;) they take American Express which is always a bonus. However, when I made the reservation online I chose to dine at the bar, and instead, I was seated at a table - I didn’t see anyone sitting at the bar so I’m not sure if it’s something to do with corona or whatever silly reason, so if it’s not available I don’t see why they let me book it on the website. Oh well. The staff was very friendly and helpful.

Went on a very busy lunch time on a Friday, during school holidays. The food was good as usual, and the service, all things considered, was excellent. The waiting staff did not stop, and were still cheerful and attentive. A credit to the company. One of the main reasons for our repeat business.

Poor table service, slow service and disappointing food. Never got asked if the meals were ok or offered more drinks. Overpriced! Would not recommend or return.

Dont usually complain, sorry ,but it was the worst meal ever , i woudlnt even give to my dog ....

The vegetarian burger here is the best in derby (well, the vegan burger but I have regular cheese on it as not vegan). My son says its the best burgers as well (he eats meat ) and my friend i always go with. Pricey, but we go for a treat every so often. This is our favourite place to eat at the moment. It would be five star but the wait is exceptionally bad, like the worst ever!!! Longest wait for food I've ever had anywhere and it's every time we've been. Think that needs addressing or they could loose customers as its in alot of the reviews. We love listening to the young waiter who goes around muttering some quality things to himself, he's totally on our wave length, love him. It wouldn't be the same without him.

Went to give a surprise for my friend’s birthday. It was our first time in this restaurant and I have requested them for the surprise birthday song and cake at the end of our meal. Spoke to one of the staff over the phone twice and the table was reserved. After the meal when no response was seen from any of the staff, I reminded them again about the surprise birthday wish and finally one staff bought a piece of cake wrapped in a small paper bag and said with total confusion ‘is anyones birthday today? It was a moment of embarrassment. Highly disappointed with customer service. Food was good but will not visit this place again.

Great food, and really impressed with the attention to allergies and diet requirements.One wish is that I think the new menu is distinctly lacking the Chicken Finger BLT - a true TGIs staple!

The staff member with the pigtails (young man) didn't even say hello or welcome us like you would expect when waiting at the entrance to be seated, not sure if he realises that a hello is quite key in customer service.There were yellow meal offer leaflets on the table for an offer that expired in March 2022.

Great food and service, had a great meal out with family and friends for a friends daughters birthday today, thank you to our waitress Karine, she was fantastic

Staff excellent but food wasn't good shrimps were slightly to well done as well as burger. But the staff member who served me was excellent probably won't come back but if my workplace are recruiting waiting on staff I'd definitely be asking her if she wants a new challenge