Pizza Point, Matlock in Derbyshire Dales

Dont order from here they are so rude when you put in a complaint about your order they dont want to handle your complaint i will never order from there again

Nicest kebabs in Matlock, always happy to customise order and food cooked well.

Had their doner kebab today. excellent, one of the best

Prices were very reasonable and the food was very good considering we drove for 30-minutes back to our campsite before we ate. the kebab was very nice that I had the only complaint from the other people in my family was wat that the chips are a little powdery

I’ve been ordering the special pizza point kebab for the past few years and every time it has been cooked to absolute perfection and all the components have been of the highest quality. When ordering it the standard 40 mins delivery time shows but it arrives on average after 20 mins hot and fresh ! Thank you Pizza Point for being my lockdown luxury at such a good price.

Asked for chilli sauce and garlic mayonnaise, then in comments asked them to only put a small amount of chilli sauce on and yahay they drowned is as per usual. Never ever bother to listen to their customers! Food ruined yet again.

We have order from here and the Chicken strip wrap was cold called to tell them about it. I did ask for either a full refund for this item or if they could resend it but they point blanked refused. The wrap was full at the top with lettice with the chicke at bottom which a peice of the Chicken fell out and when I went to take a bite of of it it was cold. Will not be going back here again and will be contacting trade in standards first thing on Monday morning as this is unacceptable.

Ordered from here a few times now, we’ve always liked the food. The pizza’s are very tasty (Even the next day cold!) and reasonably priced with the 2 for 1 deal. Delivery has always been on time, even on New Year’s Eve at 7pm they had 10 pizzas ready for a party for us delivered to our door. Don’t be put off with bad reviews.

We used to come to pizza point every Sunday night for a kebab. All of a sudden it’s gone very down hill... we ordered for delivery a-week a go and they’ve changed everything. Then tonight we thought we would try them again, collecting so we could see what they had done.. however we were later than we were meant to be and everything was already made. We paid £19 for 3 kebabs with salad and extra sauce. One of the kebabs had no sauce at all. One had no salad at all and the other was okay. So because we had collected it and brought it home to eat we opened it up very disappointed. So we rang them to complain, asking for the manager. Who apparently answered the phone.. he simply said ‘ okay thankyou’ to our complaint and put the phone down. Terrible attitude and plain rude!

And the award for 'Thee Worst Customer Service' goes to Pizza Point. Rude, impatient and insolent towards customers. Can't comment on the food as we didn't get that far. A very generous 1 star rating because 0 stars isn't an option.Pizza Point, sorry for bothering you by choosing your establishment, it was highly apparent you didn't want our custom, McDonalds does though. Save yourself the hassle folks and go somewhere else.