Patisserie Valerie in East Northamptonshire

We went today to eat cakes and drink coffees...1 hour later my daughter (3 years old) started vomiting...she got poisoned from the cakes!! She still didn't recovered after few hours...hopefully will pass soon, however careful on cakes! Not a clean place unfortunately....

Popped in to work from PV today and had a very good experience. Hot chocolate was lovely and the salmon and cream cheese bagel with rocket was delicious. Great selection of cakes were tempting too and I had a lovely view of the lake from my table. WiFi was really good for work purposes and both employees on duty were really pleasant.

Had afternoon tea . It was a Christmas present. I took my best friend with me . It was very quiet so we were able to have a really good nattering enjoy the tea which comprised of sandwiches 2 mini scones jam and cream and 3 delicious cakes and to top it off refillable tea. We thoroughly enjoyed it . Would highly recommend.

We visited Patisserie Valerie today for afternoon tea having driven 45 minutes to finally use one of our Christmas gifts.I had read previous reviews but went with an open mind.The welcome was warm and genuine.The place was perfectly clean as were all the tables .The afternoon tea was lovely and included free tea or coffee refills which was a bonus.We were impressed with Rushden Lakes Shopping Centre too, spacious and very suitable for disabled visitors.

I wish I'd read the reviews before I went, there were crumbs on almost every table and not one was wiped down in the half hour we spent there. The afternoon tea is seriously overpriced, the sandwiches were tasteless and the cakes very disappointing. Lovely coffee though.

Disgusting is putting it politely. Dirty tables and dishes. Staff are rude and not presented well, when serving throwing food onto trays, spillages and a complete dog's dinner.In need of serious deep clean, and upgrade the staff with some good customer service. Not a great selection of food either, cakes were stale and way over priced.Very poor experience will definitely avoid. Ruined 1st mothers day.Thank you for the horrible experience. Avoid at all costs.

Dirty and unclean. Patisserie Valerie cafes are usually lovely, with better than expected standards for everything. However the Rushden Lakes store lets the chain down. I pop in infrequently, perhaps once a month, always on a weekday morning so it's never busy, and the place is never clean. Tables are not wiped down, the floor is absolutely filthy and obviously isn't swept for days at a time, let one mopped, the counter where the baguette and filled rolls are kept is dirty and clearly hasn't been cleaned in a long time. I mentioned it to one of the girls working there who was apologetic but said they were without a manager and there were problems with staffing at the moment. If a food establishment is not clean it shouldn't be open.

Stopped here yesterday morning with my husband. This place needs a heath warning slapped on it. The floor was disgusting below our table, I’m sure it had not been cleaned for weeks. The tea pot had two chips in the spout and was badly stained inside and out. My tea cup was also heavily stained so I had to get it changed. To top it off our scones that we ordered had been forgotten about so we had to ask for them again. None of the staff looked particularly bothered about the state of the place. Also the furniture looks extremely tired and needs replacing urgently.

We stopped for coffee and lunch while shopping, there were no queues, the coffee was excellent, we had both milk and the dairy free options. We had cakes which were delicious, fresh and filling, expensive but worth it. We had a lovely view of the lake from inside. We sat in comfy chairs by a window and it was clean and accessible. The staff were very friendly and helpful, and our order was served in under ten mins. The coffee was hot and better than most. We will definitely be returning again. The only downside was one cake in the box we bought to take home was completely stale, but the others were all perfect. An overall lovely place.

Stopped there for coffee this morning. Dirty tables, or tables not even cleared. Tired looking furniture, expensive high end pastries but no mid priced Belgian buns or Chelsea buns. Add to that the service was very slow - would have been quicker to go to Brasil for the coffee.We left!