Happy House in Erewash

Where is Happy House?

🏠 57 Derby Rd, Long Eaton, Nottingham NG10 1LU


Opinions

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There is something definitely not right with this company. I got an email from just eat confirming my collection for £62 worth of food. I contacted the restaurant and informed them this was wrong and to cancel my order and they said I had to do this through just eat. I'm currently trying to sort this out but will definitely be contacted the police and informing them of what has happened and also that 3 other people have had the same happened to then, regarding the same restaurant in less than a week! Will also contact just eat regularly what has happened and informed them it's not the first time with this company

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Received an email tonight that I had made an order from here of £56.40. Contacted the takeaway straight away and informed them that this wasn’t me. Fraudulent payment taken from my account and informed my bank. I quickly changed my log in details but later noticed 5 star feedback given on my behalf to this place when I had already spoken to the takeaway and advised of the fraudulent activity and they cancelled the order. Very strange, wouldn’t trust the reviews and I can see many have made similar comments about fraudulent behaviour from this place

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Clearly something dodgy going on here. I had a fraudulent order placed through my Just Eat for this restaurant for collection despite being over 200 miles away. Thankfully I cancelled in time that the pending payment of £76.10 wasn’t taken from my bank account but a quick look at their reviews on Just Eat shows the same happened to someone a few days ago and they’ve randomly had 10s of 5* reviews every day for the last week or so with no comments. Steer well clear.

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Absolutely disgusting!! Someone ordered a massive order of food from here using my card fraudulently, I contacted the restaurant to alert them and to not hand food over to the person collecting, I was told "it's not my problem" and they still handed over the order knowing it was not their food!! So rude on the phone too!

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A couple of years ago this would be 5 star but now having to wait one and a half hours for delivery is just insane. Plus everything has started getting very salty and it looks like the oil used has not been changed for a while.Shame because it used to be great.

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The three special roast dish does not say anything about comes in bbq sauce on just eat, my partner cannot eat bbq sauce and was very upset, pork chewy, ribs shocking and it spoiled my daughters birthday take away

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Ordered a three special roast and only got 2 meats rang the shop and they refused to replace it so got no duck

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Oh dear i used to like this chinese but i probably had the worse meal ive had in a long time. Apart from it arriving luke warm, The Hong Kong chicken sounded lovely but was just plain battered very over cooked rubbery thin strips of chicken. The prawn crackers yet again overcooked with an unappetizing brown tinge tothem . It just was not nice at all

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Previously happy customer, now very disappointed. Ordered £25 worth of food which took over an hour to arrive. When it did, there were no free prawn crackers and we found the order was wrong: the kung po vegetables had been switched for sweet and sour vegetables. The spare ribs were all broken up and covered in fat and gristle, and the egg fried rice smelled like old oil. Most of it went in the bin, sadly.

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Certainly one of the best in town! Nice and friendly staff, prompt delivery . Food is nicely prepared and their food hygiene rating is 5.

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Frequently asked questions about Happy House:
Yes, at Happy House you can make a reservation using Happyhouseorder.co.uk, Happyhouse57.co.uk o Learn more.
If you have any questions, you can contact Happy House by calling 0115 946 9388.
76 customers of Happy House have given it an average rating of 3,6.