Marco Pierre White Steakhouse Bar & Grill Hinckley in Hinckley and Bosworth

Looked on online on the same evening and three of us had already choose what we wanted... arrived at the table and were given different menu...the food that we had looked forward to wasn't on.We had a small steak each and mine was tough and very grissley with lots of sinnews ...told waiter and he apologized but that was all..on the plus side very clean but quite expensive.

We ate here two nights in a row, and the contrast between the two nights was unbelievable. The food and service on the first night was exemplary. The second night....The service was poor, but the food was worse. There is more flavour in a curry flavoured Pot Noodle than the curry I was served. My wife had polenta which was so bland she only ate half. On top of this we were overcharged on our bill by £21.If Marco is selling his name to franchises like this I hope he is getting paid up front.

Absolutely shocking !!!The amount of things that went wrong with our meal was borderline funny.So we received a gift for Christmas of a 2 course meal for 2 that had to be used before the end of January 2020, Groupon voucher.When we arrived they couldn't find our booking, luckily I had email confirmation on my phone.Our table was nice enough, set nicely with glasses, crockery and cutlery all sparkly clean.The Menu for our deal was a smaller version of the main one. A fairly good choice of each course.I had Mr Whites Scotch egg, which to to fair was blooming lovely, I just wished I had called it a night there and then.My wife had a Butternut squash soup which she said was ok.Main course I had Roast Chicken Á La Forestière. Fricassée of woodland mushrooms, fondant potato, madeira roasting juices, buttered leaf spinach,I also had a side of dauphinoise potatoes.My wife had, Fried Fillet of Cod ,Sauce tartare, triple cooked chips, marrowfat peasWell this is where it all started going downhill.We received our mains and were amazed by the size ....they were huge !We were given a side of mushrooms by mistake.The side of daulpinnoise potatoes were disgusting, they had been burnt on the bottom and I'm 100% certain they were at least 2 days old and reheated, dry and with a pungent flavour.They chicken itself was cooked ok pretty tasteless though, the fondant potato was rotten in the middle and rock hard and obviously hadn't been checked. It put me off my whole dinner.Ispoke to the waitress about these and was asked if I wanted replacements....er no thanks !My wifes Fish came battered ! Which wasn't even mentioned on the menu and the chips were poorly cooked and quite hard.I skipped dessert as I'd had enough of the place by then, but my wife had a millionaire shortbread with bitter chocolate ice cream, it was neither of these things, it was cheesecake with vanilla ice cream, we asked if this was the correct dessert and was assured it was.To add insult to injury our napkins were covered in bits that transfered to our clothes. The serving staff on the whole seemed preoccupied with something else with only 1 male server doing most of the work, poor communication towards the guests.The Chef did come out and apologise and said he was embarrassed and waivered our bill, which was an empty gesture really considering most of our meal cost was covered by a gift voucher.I would have given this review 0 stars if possible.

The service was really outstanding, friendly and attentive from out waitress (charly) and the cook especially. We only could sit in the winter garden though which isn't nearly as chic as the inside and looks out on the street and parking lot. The food was basicly pub food. Nothing special at all and for that way overpriced. I think if they would cancel their contract with that Marco Pierre cook who probably never works there they could let their cooks experiment and offer better food for fairer priced and still make the same money. The burger was really good but the fries not good at all. Nothing from the classic food we had had any twists that would make the Pierre name necessary and they are bound to his lackluster menu.

It was FREEZING!!!We had booked a table in the restaurant at 7:30pm but we went in early hoping it would be warmer in the restaurant as the rest of the hotel was freezing - IT WASNT!! It was so cold we sat with our coats on.The main double doors were wide open (leading to reception) so we asked to be moved tables but we were told the area further away was for breakfast only so we couldn’t sit there.We asked 3 different members of restaurant staff if the doors could be closed and when nothing was done we complained to reception. Then the doors were then closed and 4 portable heaters were placed around the restaurant, obviously other guests had complained too!The food was ok but not the standard I was expecting for the price. It wasn’t full but we had a long wait for food to arrive & between courses.The walk from the restaurant to the toilet was so long we had to use the wheelchair to take Grandma to the facilities?

The 🥩 could have been prepared a touch better. (Slightly overcooked). Staff was super attentive, helpful, & pleasant. Appetizers were amazing. (the scallops😋)Very nice decor and design.

Had the two course meal as per my allowance and to be honest couldn't have fitted in a starter. Fish and chips with mushy peas delicious and a special mention to the sticky toffee pudding with caramel ice cream which was amazing.

I recently dined here on a Saturday evening, my family and I all enjoyed our meals. The service was also good. My only issue was that I felt I was purely paying a premium for the Pierre White brand, rather than a better quality of steak. The children's meals were very reasonably priced though.

Had a fantastic meal here for my husband’s birthday on Saturday night. Having read previous reviews we decided to give the steak a miss - and couldn’t have been happier with our choices. We shared a beetroot and goats cheese salad and a baked Camembert as starters (delicious and a good choice - if we’d had a Camembert each, we wouldn’t have been able to eat the main courses!) These were the steak and ale pie and the ‘pork trio’; both served with triple cooked chips which were to die for! Managed to squeeze in an Eton mess for dessert too! Our 3 year old daughter was very hungry after an afternoon of swimming so we asked if she could be served first and they had a very generous portion of baked macaroni on the table within 5 minutes (bringing colouring pens etc to keep her amused whilst we ate at leisure). Our waitress was very knowledgeable and attentive and we felt that the service charge was fully justified and had certainly been earned. We polished off 2 very nice bottles of Pinot Noir with the meal and it came to £136 inc service which we thought was really good value for money. Genuinely don’t understand the bad reviews - give it a try, you won’t be disappointed!

Went there last night for our first wedding anniversary. Massively disappointed, we was expecting a fabulous dining experience. Our desert and cocktail never arrived, when we spoke to the waitress she spoke to the manger who advised her it was just coming out of the kitchen, not sure how he could of known that from behind the bar. He didn't come and see us, no one apologised for the extremely long delay. The toilets were in a disgusting state (admittedly they were the hotel toilets but even so you would expect something clean if nothing more) the bill had an automatic service charge of 10% which I feel was not deserved, why should I pay a tip when I'm not happy? The "crispy calamari" was not in anyway crispy... Good was mediocre....nothing at all special. The couple next to us were politely talking amongst themselves about the hour they had waited for their main course. Attention to detail is seriously lacking. The staff were very polite but need more training on handling situations as ignoring the fact is not how you turn it round. I'll never get a second chance at my first wedding anniversary and I will always remember how crap it was! Thanks MPW for taking my £100 to leave a sour taste in my mouth!