Costa (Tesco) in Kettering

Poor service I can understand on the 1st weekend but this week I had a coffee that was just brown water no flavour and nobody else was there. Clearly need more training, I won't be going back there again.Update-Things have gotten better there now and its more like a normal costa at last 👍

It's a nice place to go for a having a really good drink & also a bit you might fancy to have as a bite to eat. It's amazing how you can either go in & order or go through the Drive-Thru too but all I can say is that it's your choice + if you have a Costa Coffee Card you can build up points to get free drinks

Firstly, this is not a reflection of the Costa Coffee within the Tesco store. This is purely a rating about the new drive through Costa on Carina Park. The three times I have been there I have had to wait for in excess of 20 minutes just to be served. There is a distinct lack of staff and that is the real problem. Three more barista's would make this Costa run much more efficiently but until that happens I will be taking my custom elsewhere.

Another Costa but this one is spacious particularly staff side of the counter and also has a drive through which also has it's own coffee machine, so it should offer quick service. We have been a few times and that is the one thing they need to improve on, speed of service. There is always a queue which moves slowly. A shame as the layout, etc. Is lovely, its clean and the staff are friendly, I think they just need a few more.

Always love Costa no matter where it is. This one is particularly good. Great staff.. friendly and helpful.

Usual standard of Costa coffee and food. Staff were helpful and service fast despite being busy. A couple of tables had not been cleared. Free O2 Wifi and newspapers to read. Toilets including disabled toilets. Not great for working on laptops, not enough larger tables.

Like most Costa's but this one is worse because it's a drive through.. nice enough staff but not enough and poorly managed.. long waiting times, big queues and not clean .. not ideal when the coffee is so expensive.. kills the whole idea of going for a nice cup of relaxing coffee

I have been to the sit in Costa three times and found the staff helpful and anxious to please. You always get teething problems when a new Costa opens. Part of the problem will be developing the skills to cope with the huge numbers of people at 'set' times and sometimes the lack of investment by Costa in training their staff for long enough! These are young people who are doing their best to make a good customer experience!

Great Costa, popped in to work and grab a coffee. Great service and given complimentary shortbread. Lots of people complaining about the service but I experienced a smooth operation 👍

Really poor serviceWaited for 30mins to be served then another 30mins to receive our drinks... admittedly it was busy’ but slow clueless staff definitely didn’t help.......