Baker St Cakes - The Macaron & Cake Boutique in Leicester

Incredible cakes, not so great customer serviceIn the current climate you want to walk into somewhere - especially somewhere local and expensive - and receive some kind of positive interaction. Unfortunately this wasn’t the case which is a real shame. I didn’t find the staff very helpful or friendly when I asked for help and recommendations. There really wasn’t any interactions so the whole shopping experience (my first time on really good recommendation as well) was just very awkward and uncomfortable. When you’re spending a lot, you really should receive a more welcoming response

Birmingham, Moseley 👌First time in baker st cakes and YOU have to go! It’s the cutest little spot with amazing deserts and drinks. The lemon & Coconut Tart is to die for. IT WAS FIRE!! The service we received was so amazing (Mariam, Aneesa & Sabrina) and we will definitely be back again. They made us feel welcomed and gave us an amazing experience.

I've had four bespoke cakes from Baker St Cakes now and every single one has been amazing. They are the best cakes I've ever tasted and Nailah has always been very helpful during the ordering process. Recently I asked them to do a 'cosmic theme' cake and I had complete trust in them to deliver another amazing cake. When I received the cake - I was blown away! Thank you for making another one of my events special.They are super talented with their cake designs and they truly deserve all of their success. Every time I share my cakes with friends and family, they are all equally amazed at the taste and presentation. We've tried a few different flavours now and they are all amazing - our favourite one is the Salted Caramel Toffee Crunch.

ordered a birthday cake and boyyy did it impress! oddly high but quirky, and presented immaculately. the cake itself impressed everybody. layers upon layers of goodness. we ordered the pistachio and rose. 😋driving the cake home (20min drive) was quite the challenge. I truly tested my suspension and agility to ensure the open box cake was preserved. do not collect the cake on your own!

Highly recommended tasty desserts and clean and deco great , staff very friendly great with kids ..

Lovely looking inside and cakes look nice but unfortunately very unwelcoming staff/rude so didn't bother with cake just had a drink which wasn't that nice so pretty disappointed. I think they only like customers who dress up to go in, I was in a tracksuit so maybe wasn't good enough for the clientele. I live local so go to the area a lot, craze has a lovely owner who is very friendly and it makes a big difference, some places act like they're too good for the customers who are paying them.

I’d stay far away from this place if you have any propensity towards beautiful confectionary that tastes as good as it looks. The Francis street store has a stunning aesthetic that makes excellent use of space and light. Tastefully decorated with flowers and an incredibly neat display that will satisfy any OCD tendencies, I found myself wanting to spend more time just taking it all in and trying more and more of the offerings.The staff are pleasant, knowledgable, and very accommodating in offering advice from the picturesque selection of delectable goodies.The macarons are the best I’ve ever tasted. I did a side by side with Laduree and bakerst are miles ahead. Finally pulled the trigger on a custom cake for my small ones birthday. My hesitation with all of these cakes is that they look good but are plastered with fondant and just taste horrible. Certainly not the case with bakerst. The cake was the centrepiece of the show and even though We had it the next day was moist, soft, and absolutely delicious. The cream was nothing short of perfect and complimented the chocolate sponge like hot chocolate and marshmallows. UnbelievableCan’t recommend this place enough!

Visited for the first time, lovely cakes and pattesirie, cute little shop to stop by for coffee,nice and clean, we enjoyed the cakes we bought ( chocolate and hazelnut slice + strawberry and pistachios slice), will definitely be coming back to try some more creations, thank you for the lovely customer service.

Came into the store with some friends they had a huge selection of cakes which tasted great, and the woman who served us was lovely, and very accommodating packing our take out cakes and getting the ones we selectedIn store ready for us and bringing them over, however the Asian woman in the back gave a cold welcome, and me and my friends all felt awkward, we asked a question and her response was incredibly dismissive and rude, for that reason won’t be returning.

If you’re looking for a great shop, this is it. I’m not normally a cake person unless it taste super light, fluffy and the cream is just perfect. I’ve been to this shop many times, I can’t get enough of their cakes. And if for some reason you don’t see what you want, they’re constantly updating their menu you will for sure find something. Their macarons are delightful. I have placed an order for a few large cakes as well and the attention to detail is impeccable. It is obvious that the owner and baker are very passionate about this business. Would love for them to expand in the country.