Costa Coffee in Leicester

Very rude staff members. While serving me today I miss pronounced the name of my drink and the staff members were laughing. They should respect that people are from different backgrounds and have different accidents. They need to get communication training and learn how to control themselves and prevent this happening.

Don't go there if you're looking for decent coffee 😔Both me and my partner were disappointed by the quality of the coffee, worse one we had around.

As expected. Now sell M&S sandwiches. Very helpful and polite staff.

amazing coffee, and nice peaceful place to do some reading

Staff friendly.Good prices.They have toliets to.over all a lovely place to go for a nice relaxing break or to catch up with friends .

Went once when it had just opened in the morning and the drinks were lovingly handcrafted and were the best Costa drinks I’ve ever had.Went back a week or two later and it was a bit busier, counter was not clean (despite it being 10am on a Sunday) and the drinks not so good.So perhaps some more training is required for some staff.

Nice Costa Shop. Has seating inside and outside. Staff are friendly and helpful. The Costa Coffee and muffins are great. Great place to have a coffee and chat with friends. Definitely worth a visit.

Nice Staff!The Drinks are prepared with soul!Enjoy

Such an amazing location with so many great things. Staff were very friendly and inviting from the moment I entered, and the drink was prepared in no time! The atmosphere is so soothing and incredibly relaxing. I ordered a red summer berries fruit cooler and it did exactly that. I got hit with a mouthful of refreshing and delicious fruit and it was perfect for a day of running around. The decor is up to Costa standards, and everything is impeccable and clean. Would recommend this location a million times over!

A nice sized branch of Costa on the first floor of the Highcross centre (not to be confused with the branch inside Debenhams on the lower floor or the branch outside on the corner of Shires Lane and Freeschool Lane that Costa refer to as Costa High Cross).There's the usual selection of Costa drinks and food with a decent amount of seating and an accessible toilet.Being inside the Highcross centre it can get quite busy and service does seem to be slow at times but generally I enjoy drinking here with my family.