Himalaya Tandoori @ Crown Hills Hotel in Leicester

Brilliant food, great atmosphere. Friendly staff

Busy place with good food, acan get a bit noisy for some as it is open plan. It is reasonable price

Just ordered takeaway. Been to collect and forgot one of the two items ordered. Extra 15mins wait. Argued that my order had been put on the side table will go cold. Man told me it wasnt my order. Then when collected my order got the bag that had been sitting of side order. Argued that he had lied he said no totally different order. Offered no poppadoms or extras as an apology. Got home to cold food had to put in oven. DISGUSTING SERVICE. SHAME ON YOU.

Shocking...not fit for purpose.My brother kindly booked a table for 15 of us at 8.30pm. Upon arrival it was obvious to see that the restaurant clearly had no room for us and kept us waiting. After having to ask several times about waiting (we had children in our group) we were told they were sorting it and they couldn't do anything as an earlier large booking hadn't left. Just before 9 we began to adjust one table- the manager said we could use the take away table and this resulted in our group being sat at 3 different tables. Not ideal but just happy to be finally seated.I personally took all the drinks orders for our party and handed them in. A waiter returned to inform me that there were no glasses but he would bring 2 jugs of drink out instead. I replied this this was not what I wanted. He later returned with drinks in the glasses. I then (using a notepad and pen) took the orders for our tables and handed those in. Staff were reluctant to help and it was clear that they could not cope with demands of running the place.I also had to assist in serving the food for our group and ensure that all guests had everything they needed. Food- some dishes arrived earlier which caused them to go cold. Ambarsari fish had a hair in it. When I showed this to the manager the reply was "Are you saying I put that there?" I was not suggesting that but was obviously not impressed. The service was non existent. We wrote down all our orders and served our own food and even then some items were missing.POINT 1- Why take the booking when you can not deal with the demand? Try saying we are fully booked.POINT 2 - It is not the customers fault if your previous customers have not left the table. Most restaurants operate a policy where they require the table back after a certain period. This information had nothing to do with me.POINT 3- The manager also rang back to confirm the booking and the time- yet no table arrangements had been made for us.I do not understand how this place can operate like this. Note- other people were also getting annoyed during my visit and some people were walking out. Customer service is a joke and what should have been an enjoyable family meal, turned out to be a very stressful night.Don't bother - I wish I hadn't.

WOW. Really good evening. Everything was perfect, the place, the food, and we were really well looked after by DEVOU the waiter. The food was very tasty and very good quality. The portion is very generous too... We cannot wait to go back!!

Excellent service and the food is top quality 👌 recommended for family outings. Very nice choice of drinks at the bar.

Absolutely amazing food. Faultless. Friendly helpful staff. Great service. Cannot say one bad word

The restaurant area has recently had a refurb but could've been a lot better. Staff very often make mistakes with the order. Tables needs cleaning more thoroughly. Interior decor doesn't really work, needs an interior designer to sort it out. The food is very good. Staff in general are very nice and attentive.

I will start off by saying the food is nice, no complaints about that, which is what you want to hear about a restaurant. However, the service we received was quite poor.The food is the only reason that I am not giving a really negative review. We were constantly being pestered to order drinks and order our food despite telling them multiple times that we will call them when we are ready, but they did not care. Asked for a jug of water for the table of 4, which we only received towards the end of our meal and only received 2 glasses instead of 4. Just basic stuff they are failing at.

Good atmosphere, great food and good service. Big portions and very good value for money! Definitely recommended.