Kfc in Lincoln

Great food and brilliant service. We were served by a young guy named Deacon, he helped us navigate the different offers and went the extra mile.

Truly awful experience. Used the screens to order as the member of staff behind the counter had her back to the restaurant & appeared to be busy. There were no wraps or rice boxes available so we ordered alternatives. There were no table numbers available so we couldn't select table service despite it being encouraged by the screen & the machine did not give us a receipt. Hubby waited to collect the order & could see all of the table service numbers stacked up behind the counter. I went to get a table & there was plenty of choice as there was only one occupied table. Every table/floor area had debris so I had to get some serviettes to clean off a booth table which was in direct view of another staff member stood round the corner chatting to her friend. Our food tray was pushed towards my hubby with no comment or smile etc & there was no side on it. My hubby asked for a copy of the receipt & was asked why he wanted it so he said it was to check the order as he thought a side should be included. The staff member had been joined by a colleague & they looked blankly at each other before checking their order screen & then putting a side on the tray. Hubby again asked for his receipt & the staff went to get the manageress who said that there was no way to get a duplicate. Hubby asked for the restaurant number & was rudely asked why he wanted it. He said it was to complete the survey on the app & staff said the number was on the receipt, which he then reminded them he did not have.We started to eat & the food was warm rather than hot but we were hungry so carried on. Unfortunately the drinks were also warm so I went to ask for ice & was told there wasn't any. As I didn't just move away from the counter, the staff member said that she could see if there was any at the drive through counter if I really wanted some & I said I did so she got two fresh drinks with ice. The tango was virtually flat but we just wanted something to drink by that point so just got on with the rest of our meal. If it wasn't for the fact that it was 9.30pm & we were hungry as we hadn't eaten since lunch then I would have returned the food & asked for a refund.Certainly won't go back to this outlet as the staff were completely disinterested & had a really poor attitude.

Came here after a nice morning out with the family, and decided to treat everyone to a nice, fast food meal out! Spent over £50 on meals, and everything came out pretty quickly, all things considered! We checked if our order was right, but found they’d missed one of the meals. When we spoke to Zak (the KFC worker), he was very amiable and helped us get our missing meal!! Big props and love to that lad, he’s a star worker! Zak, if you’re reading this, you’re a legend 💜

We ordered a 12 piece dipper boneless feast & on returning home realised that not only was the popcorn chicken missing but so were the dips. Also we asked for a portion of sweet chilli bites which we were charged for but didn't receive but to make matters worse we asked for a portion of 4 BBQ bites & yes we did get those but were charged for 4 portions of 4. Disgusting service!

Without doubt the best, freshest and tastiest food I've ever had from any KFC in the UK, absolutely brilliant. Let down by the miserable uninterested girl on the drive thru.

Never had a problem. Vegan burger is very nice. Happy I can still enjoy a chicken substitute when we have a family meal with KFC. 👍

Terrible attitude from staff member. We went for a quick drive through on 17th January. We parked at the intercom and after quite some time decided to drive to the window as nobody said anything. There was no queue of customers. There appeared to be one just driving off. I said to the person there we waited so not sure if there was a problem. He said rudely that he was dealing with a customer so how could he do anything else. He then said if we wanted to order we would need to drive around again and closed the window. Very rude. He could have said while we waited at the intercom to please wait which I assume is why they have headsets but maybe that was too complicated. Then to be rude when we went to check was unbelievable. Needless to say we didn’t bother and drove elsewhere.If you want an ounce of respect don’t come here.

Great service and faster than normal. Place has a drive throw but not much parking. Plenty of tables in the place and is clean with good facilities. Normal menu for the company and always good.

It seems most time we order here there is always something missing. We shouldn’t have to go through the our order to check every time and then have to go back. So annoying!!!Have been back today 12th December and due to past experience checked order. Missing gravy. See photo of chips ….. half full totally useless

Absolutely the worst KFC I have ever visited. The hand sanitisater was empty, the room was freezing cold as we're the tables and seats .. they had no hot chocolate as the machine was broken. Couldn't get a drink of hot water, ordered sprite- served soda water. The mens toilet was out of order, the hand blower was blowing freezing cold, the floor was wet .. a horrid experience!