Pizza Luna in North Kesteven

Cuisine: Pizza & Pasta

Where is Pizza Luna?

🏠 32A Grantham Rd, Bracebridge Heath, Lincoln LN4 2LD


Opinions

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Ordered take away, but whilst waiting received and email to advise that order had been cancelled. When we contacted them they told my partner she had been abusive on the phone when they called to advise us of delivery charge. We had not spoken to them and they di not call our phone. The gentleman we spoke to was rude, all he said when challenged was that they call the number on order but it would appear they cannot dial the correct number. Ordered from some where else, have used them lots in the past but never again will they receive another penny from me

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Absolutely cracking food reasonably priced, and local delivery Friendly owners, won't be disappointed

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Walked in and ordered 2 pizzas and a side. Very quick service and got a complimentary side too. The food was amazing. Will definitely be going back

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Used to love the place, but with my last order looking like a used nappy it really put me off, I called to complain regarding the appearance and being really under cooked and was left with an unsatisfying response, being - you asked to have one of the fillings removed (donner meat) which is why it look malnourished, not really explaining why it was really undercooked. I'm not angry just disappointed that all it takes is a sarcastic employee and lazy cook to repel customers away.

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Ordered at 930pm on the app. Says it would get here at 1029pmIts 1117pm at night. No idea where my order is, no call or nothing. Tried calling through at 11pm no answer, as its obviously closed.Used it a few times in the past, think we used to order quite a lot actually, but won't bother ever again, as I've got to pop out to macdonalds now!

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amazing food, great customer service and particularly nice staff, would reccomend anyone to give the food a try especially the pizzas πŸ• πŸ˜‹.

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Tried to order from here for delivery 5 times over the last few weeks. Despite my area being specifically stated as a delivery catchment area they have declined my order on every single occasion.Simple answer..... Remove Metheringham from your delivery area if you have no intention of delivering there πŸ€·β€β™‚οΈ. Shambles.

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Unfortunately their opening times can't be relied on, changing from one week to the next, sometimes from day to day. Watch out for the paper notices in the shop window.Pizzas are low quality using low quality, rubbery cheese that quickly goes solid into a pizza shaped lump.Toppings are few and far between. One pizzas was supposed to have donner meat and had about four or five short pieces hidden under the cheese base. Most slices having none.Unengaging staff who don't appear to care.

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Lovely food apart from I finish work and it’s said to be open till 11 so I travel down and nope their closed they close at 10, so there was no point in me waiting fuel to come and get food

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Have always ordered from here and not been disappointed besides the last two times, the last being by far the worst! Kebab meat on both dishes was old and hard and dry, really bad quality and cold. Chips were microwaved even though we specifically asked them to not microwave them and the salad was so watery and was served with half a slice of an old tomatoe? Rang the company to let them know and advise them and they seemed really uninterested and were adamant they were correct and we was wrong. Actually quite disgusted with the service, if you can do it right and serve good food, then why not do it consistently. What a let down. This place seems to be under new management or the staff have just become lazy. Sort it out.

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Frequently asked questions about Pizza Luna:
If you have any questions, you can contact Pizza Luna by calling 01522 394351.
In Pizza Luna they specialise in pizza & pasta cuisine.
54 customers of Pizza Luna have given it an average rating of 4,0.