Flames Grill in Nottingham

Literally gave me food poisoning from their mystery pakora.... Have been off work for 5 days because of it. I wouldn’t even give it 1 star

Ordered late on a Saturday night. Lovely food, would definitely order again. Guy on the phone was helpful

I’m not sure what’s gone wrong with this place. My food was late and stone cold. I rang to explain I got attitude and NO apology. Terrible service and cold pizza 🤢 I was told I could have a replacement pizza in 45 minutes it’s literally a joke. I’ll Keep clear until they sort out their customer service issues. Also wrote about it in my recent food blog with pictures included. I might order in the future as a final chance and I’ll also be blogging this.

Placed an order for delivery wasn't happy when I found out that they charging £2.50 for delivery as I just live less than a mile away, so decided to cancel order got rudely spoken too. Saying they made the pizza's where I literally called back within a minute to cancel order. They would off took an hour to deliver then to say they made the pizza's. Disgusting attitude and no manners at all in how to communicate with customers.

I ordered chicken doner on chips. Chicken was stale and cold. It did not smelled good and when complained about it to the restaurant, they replied rudely. This is not the way to solve the problem. Never ordering again from here.

had veggie burger before, not bad at all and good value. Went back and tried the pizza - never been so violently ill in all my life.

I used to order chicken briyani here and recommended to my friends as well. But my recent order was one of the worst briyani I ever had. Ordered 2 packs and thrown it in the bin. It tasted and smelt like as if it has been made many days ago and not preserved properly.

Ordered my food at half 7 to be here to open my fast at half 8, they didn't even answer my call after that for 2 hours after trying to ring em 20 times. Then they never even arrived even at 9pm. Then finally answered my call at half 9 and said they will send the driver now where I told to them stick the food where the sun dont shine. They didn't even apologise or anything and hung the fone up. Absolutely unacceptable behaviour from a fast food business. Didn't even eat properly till 9:15 because I had to collect from a different takeaway next to my house. Would give a 0 star review iff I could, do NOT reccomend ordering food to open your fast they probably wont even deliver it.

Great place to go for a meal with family, great atmosphere and the food is very tasty. Staff are very friendly and give great recommendations if your struggling to decide what to get! The variety on the menu is brilliant something for everyone. The Tawa is amazing and definitely worth trying. Best peri peri chicken you’ll ever have!

We received an incorrect order, called to report this, the person on the phone did not accept the mistake and proceeded to argue and shout. It was a simple issue which could have been rectified by offering to replace the pizza. We are regular customers. Very disappointed at the appalling customer service and attitude of the person answering the call. Definitely would recommend customer service training and basic manners. I ended the call as it was becoming a pointless argument.