Greggs - Lister Gate in Nottingham

A bit better as there was 2 people serving.

Horrible customer service. I waited 10 mins because the lady working there told me the food is being made just to find out later on it’s not. The boys working were overwhelmed with orders and the senior employee didn’t even bother to guide or help them. All customers were waiting in a long queue and all she had to say was my shift hadn’t started. Wasted my time by lying and seems like she was deliberately doing it to give the boys a hard time.

Absolute awful service, definitely the worse greggs I’ve been to, you could have 2 new borns work faster than the 2 women on the tills

At last we can sit inside . good food friendly staff and good choice .

Fast, fresh, and tasty. Can't really fault a gregg's, and the sausage rolls are fantastic.

Going to avoid this Gregg's from now on. Asked for a vegan festive pasty. Left the shop with the pasty in hand only to bite down on what was both familiar and unfamiliar, it was a chicken bake. Been a veggie for years now so I was not happy about this at all. Went to return it and I was very nice and calm about it and just got a vacant 'Oh. Sorry about that' with no eye contact at all or sincerity. She swapped it for the festive bake but I expected a bit more of an apology

I mainly just go for the Sausage bap on a cold morning as it warms me up. Definitely a good purchase for £1.90 and fills a hole in my stomach. Sasuage rolls have gone down abit and the pizza is overpriced but I suppose it has to keep up with increased market. Just scraps a 4 from me.

Lazy, rude and ignorant staff. Too busy talking between themselves while queues are building up. Don’t even acknowledge customers if they’re doing something before they serve the customer. When you do get served it’s either wrong or it takes an age to get what you asked for. Either staff training and standards are none existent or they just don’t care at this particular branch. If you’re going to Greggs, avoid this one and go to one of the many others in the city centre.

Always friendly & pleasant. Love the app too. Wide range of customers 😁

It was generally a good experience. COVID all being taken of. I bought 4 Greggs sausage rolls and a pack of mince pies. All vegan, of course you might say. However I just wanted to make sure and ask the attending employee if it was so, and he retorted of that's what it says! I was taken aback by this remark but nothing one couldn't handle. the sausage rolls were fresh out the oven and piping hot so the remark was totally forgiven and I would totally buy more sausagr rolls and mince pies in future.