McDonald's - Basford in Nottingham

Ordered a simple happy meal and a burger, had to park in a bay and wait, 15 minutes later, still no sign of my order, so went in to see what was happening, the place was full of deliverers and when I asked where my order was, they said they forgot. Great service....NOT

Just been there with my four children, placed an order of 5 ice cream, had requested to come to table 7 but never arrived after waited so long. So went back to customer service, asked a young lady by name of Kaitlyn who were being openly rude to me when I asked here is order No 25 ready shook her head looked at me like I was a trap or something and walked away. So had to ask her colleague who’s standing next to her and served me with happily. I told him your colleague was just being rude to me she heard me saying that didn’t even have that much decency to say sorry her colleague said sorry on her behalf! What a shame. You should have seen the state of the tables full of left over had to clean one of them myself for ourselves.

Wait times have gotten longer over time as this McDonald's gets a very large number of delivery orders, despite that food is still relatively quick if you use drive-thru or delivery. Food generally arrives fairly fresh, hot and correct.My biggest issue with this store is they NEVER include ordered sauces in the delivery orders. Even when paid for extra. Some meals just aren't aren't same without them.

Only 1 star because I can't give 0.Want warm food? Not from here!Want the sauces you ordered to go with your food? Don't be silly!Need a straw for your drink? Bit much to ask don't you think??Don't waste your money, absolutely terrible!

This is the worst McDonald's in the city to order from. Consistently they will send your orders with no sauce, missing items, incorrect items, and cold food. If you are ordering online use any other store and you'll be fine, avoid this one at all costs.

DID NOT ASK FOR BACON ON MY BURGERWOWDISGRACEFULWHAT IF I WAS A CUSTOMER AMONG THE ISLAM/MUSLIM COMMUNITY AND NEVER REALISED IT WAS ON MY BURGER!!!!UNBELIEVABLE

Please if your ever thinking of ordering from here on just eat then don’t do it. They can never get a order correct, Always items missing or if you ask for no cheese you can bet your life it’s gonna turn up with cheese. Can’t be that hard to read a order from a screen and put it in a bag….

Very nice staff works hear all ways make you welcome when you order.

I ordered from here on Sunday through Just eat. Firstly of all the order was 45mins late, which could of been due to the delivery guy fro. Just eat. However the food came and it was disgusting. The fizzy drinks were flat. The burgers were burnt but they was all cold! The chicken nuggets were cold. They didn't put any of the sauces in that we ordered and all of the 4 lots of fries were missing completely. I spoke to someone called Callum at the restaurant and he was rude and didn't careless. This is the second time I've ordered from here and the first time was missing all of the drinks from my order. How hard is it for the staff to read the order and send out the food that is listed infront of them! DO NOT GO TO THIS MACDONALDS! DISGUSTING

Absolutely disgusted, burnt nuggets and funny thing is u ordered a plain cheese burger NOT NUGGETS my lad is autistic doesn’t eat well as it is then he gets given the wrong item, and there’s a thing called Natasha law where allergies are a massive thing in work places now and I’ve got chocolate bits in my daughters strewberry milkshake and was given the wrong item and every bit of food is cold aswell absolutely disgusted and not answering so I can complain I work in a food place and Ino this isn’t on at all