Mumbai Spice in Nottingham

Ordered a vegetarian dish for my daughter, which should have been quorum .. this was clearly chicken. So we called and explained, however the guy on the phone was very argumentative and made us feel as though we were lying. Kept asking us what the meat looked like ,how big were the pieces. Then continue to say I've asked you a question just answer!!!! People make mistakes,I accept that.. however the service I got after was disgusting. When dishing the food out we poured the chicken and sauce over the rice. Surely they should have said to us, we are really sorry and do you need anything else. We also had to wait an hour while we waited for another dish to be sent out. No apology at all.. when the second dish arrived the delivery guy totally agreed that it was chicken. I will never be visiting this place again.

Ordered though Just Eat but missed a few bits off the order so added them direct with them. Excellent service, fantastic food every dish arrived hot and the flavours were fantastic. Good value and fast delivery.

My husband ordered last night and has been sick with a stomach bug. If you have plans the next day, want to cancel and have a genuine reason than I highly recommend this place. If you value your life I reckon you should stay away

Ate from here on Saturday and caught Norovirus. Vomited for 30hrs, diarrhea, fever and lost 8kg. Good for weight loss.

I've never had a bhuna that tastes really sweet before and I wasn't really that impressed to be honest. Whether it's because I asked for mild, I don't know? The chicken was fresh which is a nice change because usually it's reheated at most takeaways. Everything else was fine but I was put off by it being sweet, sorry.

Ordered a takeaway via Just Eat, delivery time stated 75 minutes. After two hours and several unanswered calls to the restaurant I was assured by an advisor from Just Eat that the restaurant had been spoken to and my order was on it's way. Another thirty minutes passed, eventually got through to the restaurant to be told that the order still hadn't left and was rudely informed that no discussion had taken place with Just Eat. I would never use this restaurant again, absolutely appalled by their poor customer service.

Ordered through hungry houseOrder turned up hour or so later..No problem with timeUnfortunately order was incompletePhoned immediately to let them know and was informed no driver was available for 30 mins. I was offered 30% discount off next order but I insisted I'd prefer rest of order. Hour past so I phoned again and was told remainder of order was on way ... another hour past no sign of remaining Order. Contacted Hungry house who sorted out a refund of missing items, Mumbai spice could learn a lot from their customer service. I won't order again from this Takeaway as customer service was poor.

Mumbai spice is a amazing Indian with some fantastic chefs, the food is spot on every time and the delivery is always fast with friendly drivers. Value for money is great considering other takeaways in the area charging lot more for food not as good! One of the best in Nottingham.

Missing onion bhaji portion, rung them and said they would send and never arrived. Food wasn't great which was annoying as it had been fantastic several times before. Perhaps bad day at the office for the chef and order packer. Another little thing that annoys me is it states on their menu £1 delivery within 3 miles, I order to a address that is 2.5-2.6 miles and the bloke insists its £1.50, but your menu says £1 mate? I believe in customer service, that just doesn't sit with me very well.

Shockingly bad service and delivery times. Tonight our order took over 2 hours to arrive (quoted 50mins when ordering) and was significantly incomplete. This is the 3rd time out of 4 orders that our food has taken 90mins or more to arrive when the estimated time has been 40-50mins. Contacted Mumbai Spice / Apna Style twice and each time the staff just say the delay is because they are busy, without apology. Have been ordering from here for years so gave them the benefit of the doubt to start with but will no longer use - too frustrating!