Papa Johns in Nottingham

Try to order but know one picked up the phone tried 8 times

Very bad experience paid 20.99£ for xL vegetarian pizza garlic dip smelly pizza not really good ….

I order pizza from this store frequently, although they usually deliver cold pizza and some times mess my order. I called a few times and requested to send hot pizza. But today again they delivered wrong pizza and it was too cold to eat. When I called them they were not at all felling sorry and told me to order from some other store. Worst experience.

Ordered on the just eat app, food was never delivered. Spoke to the delivery driver and he told me he gave it to some random guy coming out my apartment building. Didn’t even try calling the number I provided on the app. Terrible customer service, would not recommend this place.

i ordered on just eat and the pizza never turned up, rang up asking where my pizza was and they said they gave it to someone, and told me they had rang my number multiple times, however the number they told me was not mine. disappointed.

Pizza under cooked said they had no other complaints. lost a customer

Very disappointed i went to the alfreton road shop to order some pizza and sides. The lady never repeated the order and never bother to check.Went home with the order. Found out that the order is wrong. So i called the shop to ask if they can exchange the pizzas as it is NOT what i ordered so her answer was that i order already and paid and they can't do nothing ( totally unacceptable how they treat their customers like . I think it is unfair to pay £31 for food that i dont like. (I swear i didnt even eat it)They never even bother to offer a solution or any customer service what so ever.Unfortunately papa jones you will Not see me as a customer again.

Pizza are very nice and so are the sides, tasted very fresh. Good value for money and they have some exceptional offers too. They could do with putting slight more toppings on pizza! They forgot to deliver the dips, a call to the store and problem was resolved immediately. Satisfied with the service.

First time ordering papa johns,Paid delivery £4Call from the driver an hour later asking me to walk half a mile up the road as he missed a turn and had to drive all the way round, politely reminded him I was not willing to get fully dressed and walk to collect a pizza with I paid to be delivered to my door, I was hung over and ordered comfort food. driver gets angry says he is taking the delivery back to the store, I’m fine with this - ring the store to get a refund,Manager answers puts me on hold for 10 minutes then she also asks me to walk half a mile to collect my order, ask her for the refund, again on hold for 10 mins then tells me the driver will be there in 15 mins, I explain that I do not want the cold pizza anymore I would like a refund she tells me this is impossible as he is now coming to my door. I get charged for an order I never received and just cannot believe the customer service received. Takes me 2 week to get the refund through the head office.

Our order of double pepperoni is what is said "double". Unlike Arnold branch which was disappointingly more dough and sauce than filling. The staff also are friendly. We are definitely coming back here for pizza 🍕 next time though it's a bit far from where we live.