Starbucks - Bentinck Hotel in Nottingham

It was not busy when I entered. I was served promptly and staff were friendly when I asked for the code to the restroom. The iced latte I ordered was a regular and everything was perfect.

Keeping railworkers caffeinated and our commuters frappes fresh.A wonderful team behind the bar who are always welcoming.

Extremely slow service on a daily and continuous basis. Tried the place few times and always the same poor costumer service. Employees are more interested in their own conversations rather than the customers orders.

Myself and a friend popped over on lunch from work to have a quick catch up and some lunch. The staff were very friendly but it did get busy very quickly and unfortunately my friends food order briefly got missed . A quick mention of this and it was soon sorted and apologies were made.Still a nice clean place , good location and a quirky part of Nottingham

They made me late to my train. I ordered a strawberry frappucino and it took them 20 minutes to make it! The staff were just stood there speaking to eachother and alot of the customers were stood there confused.

Slow service, ordered two drinks which took 20 mimutes to come and they came 10 minutes apart. This is not the first time I've been to this Starbucks and this has happened. When ordering drinks i would expect at least them to come out at the same time. Working in a restaurant, I understand the strains on staff but when there are 3 customers and takes 20 mins to get 2 coffees at the same time, it is not acceptable.

It really is a good location 😍Lovely stuff ✅Quite place near the station ✅

Always welcoming, staff are friendly and the service efficient. Attentive staff ensure the tables are clean, your drinks are made and presented with care, and there’s only ever a short wait. Thank you. A guaranteed nice place to sit for a coffee and relax, or meet with others - so close to the station.

I’ve come here a few times and the staff are always super friendly - sometimes they write lovely things on the cups or compliment something about me that boosts my mood for the rest of the day! And the coffee is delicious too:)

Wanted something hot whilst waiting for my train. Picked something at random from the suggested list. Totally worth it. Staff are lovely, place is warm and clean, coffee is delicious