Subway in Rushcliffe

Substandard Subway: we ordered a couple of subs for delivery on 16 Jan 2022 (Deliveroo order # 2035). One footlong sandwich didn’t have any sauce in it, the other one was missing most of the vegetables except for the tomato and corns). The salad ordered only contained tomatoes and onions. Not impressive at all! We called the store and got no response from the representative. We were told that the person working there doesn’t know how to process a refund. We were not allowed to talk to the manager as well.

Went there today stuck there waiting seems like they’re more interested in the delivery side of it rather than dealing with the customer at the till won’t go back only get 10 minute break

Shocking service! Won’t be going here again! Looks like subway had a food shortage, no motivation or people skills … the place really has gone down hill.

Long wait but not particularly busy. Staff so slow and couldn't anwer basic questions. I've never seen anyone take so long to put salad on a sandwich. Coffee machine not turned on so no hot drinks. Food barely warm by the time we we got it. Manager more bothered with delivery orders and keeping 4 in queue.

I’m confident the food here poisoned me. It’s the only food I ate in the last 24 hours that I did not eat in the proceeding days. There was also a good amount of pork. It was also half of what came up.The manager also lost his attitude while I was there.

Manager rudely asked me and my colleagues to separate our tables while we were eating, then threatening to remove us from the building after we asked if we could finish our food first. Quite clearly lost his attitude.

Some dude just came up and told us to separate the tables as my friends and I were eating and threatened to kick us out when we asked if we could finish eating

Service good ..food is fresh and tasted good but would be nice that they would clean the tables...we sat down ...there wasn't othere people ,staff was inside chatting and ..none of them cleaned any table by that time

Food was good/ok as expected, I don't expect high things from subway and my sandwich was as I thought it would be. However, both me and my partner noticed that staff seemed like it was a hassle to serve us, I didn't feel welcome or like I could add on all the toppings I'd like because of their attitudes. the inside of the store did not feel very clean either, lots of crumbs and no fully clean tables, behind the bar didn't look much better.

UPDATE Feb 2020: the franchise owner must have decided to save money because in recent weeks they have cut the portions and now ask you to pay extra for what you would normally get. This portions reduction even extends to salad!! A member of staff confirmed that they had indeed been told to do this. They also won't let you have discount vouchers until you have paid for your order (even though I'm a regular customer) whereas other Subways make them freely available. I have spent hundreds of pounds here but I now avoid this Subway and will drive several miles to go to one where I feel valued and I get value for money.Earlier review: Very friendly staff and good service, that's why I keep coming back.