Castle Sleeper & Castle Inn Restaurant in Rutland

Cobwebs in rooms, dust on surfaces, alarm beeping all night, no staff to help.

Stayed here for two nights whilst attending a wedding in the village. The place is a bit of a shambles to be perfectly honest, there were a number of issues during my stay which I feel could have easily been avoided with more competent management.The 'highlights':- There was no one there to check me in when I arrived. Fair enough it's a small business you can't be there at all hours but at least communicate this to guests when they make a booking...- I was given conflicting information about breakfast being available - initially I was told this was not possible but then received several phone calls later on asking me if I wanted breakfast. All a bit strange and confusing.- The room itself did not appear to have had a 'deep clean' in some time, there were cobwebs, dust and crumbs on the surfaces.- I was left a note in my room asking me to pay for an extra night even though I'd paid for my two nights upfront in cash. Apparently I'd told them on arrival that actually I was only staying for one night (I didn't!) and therefore they were expecting me to check out after the first night. All very odd, I can only put it down to complete lack of communication between staff or perhaps it was some bizarre (and unsuccessful) attempt to trick me into giving them more money.I spoke to a few others staying there that weekend for the same wedding and all of them had similar issues. Lucky we were all in good spirits and could have a laugh about it!In terms of positives, it was a convenient location to crash and it was cheap - definitely a case of getting what you pay for though and I would certainly never stay there again.

great friendly place but when I asked for WiFi code no one knows it not good when on busy_ working trip. would come again if I get WiFi to get e mails sorted

Food was fantastic as always every single visit, we received a fantastic service and very welcoming atmosphere will definitely be returning

Excellent, the food is of a very high standard & the staff are always helpful and friendly. I would highly recommend. Thank you

Excellent little hotel with everything you need, clean and nice owner who rang me and asked if I had left belongings at the hotel. Recommended

They have fantastic food out there. And the young staff is very nice

The nicest pizza I have had for quite some time. We have eaten there on many occasions and the food has always been excellent. Well worth a visit.

Not a bad hotel at all, great pub next door. No internet connection at all when we went.

We eat regularly at the restaurant here. Never had a bad meal and a reasonable price. Staff are friendly