Syston Park Farm in South Kesteven

Visited today with a friend, we had a booking and we’re told our table was behind the shelves in the shop, asked if we could have one in the main area instead and told no as all were booked and set for Christmas dinners.When I said it’s cold there we were told “it’s cold everywhere because of our large windows!!!We sat behind the shelves and ordered our food, a sandwich and soup which was very nice.It was completely freezing there and worse every time the door opened and by the time we left I had frozen hands and legs and a headache. We mentioned to the lady who cleared our plates that we were leaving to get a cup of tea somewhere warm.As we stood waiting to pay it was clear that this lady and the other were talking about us as they kept looking up and at us.As soon as we went towards the tills we felt the heat, it was like coming in from the cold, so much for cold everywhere.There is a complete lack of customer care or regard in that place and I left feeling very upset at the way we were treated.There is no heating at all in that area and it is totally unsuitable to be used at this time of the year.Also on leaving we noticed that several of the set up tables were still free!!!! So we could have sat there and been gone before they were actually required.I have used this place s many times over the years but sadly won’t be coming back to be treated in this manner.Disappointed.Rita and Rosemary

Rubbish service. Was left waiting for nearly 10 minutes whilst the staff chatted amongst themselves. When they finally asked why I was waiting (in a rude manner) I told them I was waiting to be seated. I told them I did not have a booking but the cafe was almost completely empty. I was told I can not come in as I don't have a booking. As I was leaving I was looking in the farm shop and another group was doing the same thing and they was told that they was allowed a table without a booking as long as they had left by a certain time, clearly a case of only allowed a seat if the face fitted.

Been meany times over the years can only stay happy comments. Staff are all friendly lovely atmosphere food is lovely we come pumpkin picking and tree tagging every year . You can come and do meany things all year round not only enjoy some yummy food and have a nice drink

Awsome pumpkin picking

Lovely lunch stop. Well made and tasty ploughman, beautiful cakes and got a few goodies to take home. Really nice setting too with some fun bits for the kids. So much better than a service station and less than 10 minutes from the A1.

We have been coming here for years, the fruit fields are amazing and well labelled even showing the separate varieties. The cafe and farm shop are well stocked, have great variety and friendly staff. Plus amazing views.

Found this place from a book calledThe Extra Mile. Lots of alternatives to motorway services.One thing they could do with is a little better signage from the road. Very easy to miss.Large car park so if you have a camper van you wouldnt have any trouble in parking. Good food and friendly staff, no compassion to the A1 services worth the "extra mile"

Best experience ever to take the children and have a full experience to pick strawberries and raspberries

A nice farm shop in a wonderful setting. There are fabulous views across Grantham and the Lincolnshire countryside.The food was hearty and tasty. The only real let down was the unfriendliness of the staff. They all had that look of having to be there rather than wanting to and it showed through with the service.

The farm shop is wonderfulFor anyone wanting to pick strawberries 🍓 really easy to find, loads of parking and friendly staff. It’s a must for anyone of any age. And we found that the raspberries were amazing and not something we would usually pick. If you haven’t been here, then do it.. you don’t need to have kids to go and it’s great fun.