Crabtrees Cafe Bar in Babergh

Excellent very friendly and also great about the dog being with us much appy

Great service by pleasant and good natured staff. Was really pleased to be able to order items on the breakfast menu well after midday. A very individual and interesting place to meet. Cakes looked good but will have to return one afternoon to sample them !

We used to love coming here for the breakfast however standards seem to have slipped in recent months. Bacon is always very well done and sometimes very cardboard like. Portions seem to have shrunk and the place does need some maintenance carrying out. Issues with items ordered not being received. Now looking at going elsewhere.

Love this coffee shop!! Great food, staff are amazing! My daughter has fatal food allergies and the lady with reddish/brown curly hair couldn't have done more for us. She went above and beyond to find us something my daughter could safely eat! My son is on the spectrum and is very picky with food, again she went above and beyond to help us with finding something he would eat! Wonderful place to go. Family friendly, such a welcoming place, and also will do their utmost to accommodate wheelchairs (my mum is in one). I truly enjoy this coffee shop with my family and never feel out of place here!

Beautiful coffee shop situated on the high street. Stunning and relaxing garden. The coffee and food is amazing and they have an excellent selection of seasonal drinks. The staff are warm and welcoming and the prices are reasonable too. Beautiful setting.

Lovely food in a friendly, cosy environment.

Great spot for a coffee and a chat, but next time I'm ordering breakfast! It looks amazing!Edited to add... Been back for lunch, it was great! Just a fish finger sandwich, but homemade tartar sauce and nice salad

Disappointing. Came for brunch with a friend and had to clear our own table, after an hour of not receiving our food and our waitress walking past us several times I went to ask where it was. She asking us what we ordered (salmon and scrambled egg and bacon and brie (20 mins cooking time max)) she went to the kitchen to discover the order handnt been put on. 20 minutes late our food arrived 1 was wrong. It got taken back to the kitchen and she returned with the right one and said the other would be 10 to 15 mins. I sent it back as we wanted to eat at the same time. When it finally arrived right 1 hour and 30 mins late the one that came out correct had clearly been left on the side and was hard and cold. The customer service throughout was appalling. No one asked us if we wanted another drink despite our drinks being empty by the time our food arrived. Even after all of this we decided to stay for a hot chocolate. Unfortunately 30 minutes past and not one of the 3 members of staff that had walked past us several times bothered to clear our plates. We decided to go to jet lounge and that was 5 star service, greeted at the door, table instantly wiped clean, friendly happy staff, and they were really attentive. Will be going here in future, their menu was in a completely different league. This could have all been avoided with our plate being cleared and an offer of complementary drinks.

Crabtrees has a lot of potential, but, unfortunately due to improper management I don't think that it will ever get to where it needs to be. The manager will publicly berate and chastise his staff over the smallest of incidents whilst not actually seeming to offer any expertise on how to improve in the future. It's incredibly uncomfortable sitting in a café where the manager has no issue in doing this and really shows unprofessionalism on his part. The food itself is good and the staff try their best. I won't be going back.

It's nice, the food is mostly delicious and perfect for lunch or just a coffee. I like the outside area, the gardens and the ponds. Downside is that it isn't a great place to go with children, it's often crowded and the toilet and upstairs lounge is a bit grotty. But for the nice food it's worth it.