Favorite Chicken & Ribs in Basildon

Nice and clean environment. Staff are polite and friendly. The chicken has to be one of the best fried chicken in Essex.

Tasty fresh hot food and great service 🍗

Absolutely disgusting service this evening! Visiting from lowestoft to see my brother and brother in law and we ordered from here. My brothers meal was missing we had no mention of them resolving the issue just pure rudeness from a gentleman and then was spoken to by a lady who abruptly told my brother in law that 'we should learn how to order' even though we have the receipt to show two of the same meal was ordered and hadn't received one out of the 5 meals and then she proceeded to hang up the phone. Absolutely fuming is an understatement and my brother had missed out on his meal. Will not recommend! We were very close to turning up to the restaurant after the rudeness we had received for a missing a meal that we had paid for and not received! Vile customer service and relations!

Always nice food and staff are friendly.

Ordered favourites a couple nights ago, sent me the complete wrong order! Don't know how you mix up 2pcs chicken meal and chicken wrap for 8 pcs of chicken 4 portions of chips and 2 large beans! Anyway. Ordered again last night and received a completely different chicken wrap to what I had ordered a couple nights before, when I phoned to say they have given me the wrong order, again... I got told I need to specify what chicken I would like in the wrap.. well the gentleman I spoke to a couple days before told me there was only one type of chicken wrap! The lady then told me last night it was my fault and nothing they can do so half of my £20 went in the bin. Disgusting service, disgusting attitude from the staff and food was awfully gross. Will never be ordering ever again.

We have ordered from here for years for my family no problems, tonight I had undercooked chicken, it had runny blood inside, I complained they said they checked one of their chicken it was cooked so I must go to head office, I said can I just have a replacement meal didnt ask for refund and they refused, told me its chilli marinade, I explained im 33 I've cooked chicken plenty of times this is not cooked! Refusal of any meal or refund and to go to head office, absolutely disgusted with the way we have been treated and lack of meal now for my children. Wont order again

Gives other chicken chains a run for their money!I think it tastes better / not greasy.Great staff too.

As I work in Billericay I was a little unsure of how hot our food would be coming from Wickford? Well it was amazing piping hot and tasted amazing as always. Definitely ordering for work again. Cheers Guys amazing job. Sam x

As someone who put a one start review a few months back seems they listened ,after a stop today I can say, the food is so much nicer and the staff are much friendlier.I think it may me under new management , with is by far the boost in need. Its a thumbs up from me. 👍

Food is always good here, but recently staff have changed and service is incredibly slow. 25 minutes waiting in the shop recently and when food was finally "ready" they hadnt cooked what we had ordered so we had to accept alternative product. Small improvement in organisation in the kitchen would go a long way, nothing wrong with the food though.