Nando's - Basildon in Basildon

We were given our sharing starter for 3 people with only 2 lots of cutlery, with no plates when I asked for the 3rd lot and some plates the girl looked like she was going to cry at the thought of doing some work. I asked for some salt as as you can see it came it a plastic pot as they didn't have any actual salt shakers. Nothing to do with covid because they have the bottled condiments out being used.Lunch arrived again no cutlery, and when I did ask the girl did however point out that we had cutlery which was the dirty lot from the starters... not sure why were would be expected to use dirty cutlery, maybe Its just me expecting to much wanting to eat with a clean knife & fork.It used to be that you got your own which was clearly much easier for the staff then walking it over to customers who had the audacity to want to eat with clean cutlery.The whole experience isn't one I'd want to endure ever again at this Nando's.Dirty restaurant, floors were filthy & expected to eat with dirty cutlery all for the cost of nearly £60 and ignorant waitresses.

Can't really ever go wrong with a Nandos. This is the sunset burger and it was my first time having it. Delicious burger and would highly recommend it.

My experience at this nandos wasn't the best. We ordered using the QR code and did so in separate transactions. I never usually have a problem using this as its a quick and efficient way of getting food.What I couldn't explain is how I was the last to order and got my order first, and my two friends orders hadn't come until we were asked by a member of staff, if we had received our order.I feel the main problem though wasn't about the length of time it took to get the order, it was that the hygiene standards were not being practiced, as I found a hair in the cream for the cake I ordered.It's a bit disappointing as I usually don't have any issues with coming here.

6of us, 4 adults & two children, had a meal here after some bowling we all agreed it was very nice. Ordering was by app but service quick with polite helpful staffOnly disappointment was that one of the grandchildren wanted the bottomless frozen yogurt machine but it was out of order.

I mean, it’s Nandos. You know what you’re getting. Great service, was fast on this occasion but can be slower when it’s busy, which is understandable.

Food ok nothing special. Had to register lots of personal data just to order a burger .. while a waitress came over to help?? would be easier and quicker to let them just take the order?

Consistency at its finest yet again. Order consisted of grilled halloumi (must have) sweet potato wedges (must have) and boneless chicken thighs with the new bbq mayo sauce. Always happy with my visit.

Went yesterday with my little sister! Excellent customer service, very friendly staff. Lovely music, food came super quickly and the portion size was really good. Also very clean!!

I saw a member of staff tidying up her hair near the food, went to touch the food without washing her hands, and currently is touching her face constantly and off to touch he food again. This is truly disgusting to watch. What happened to wearing hair nets or being hygienic?

Wagamama offered raw chicken so I come over here....First visit at Nando'sWaiter service was spotless.Food was well made and very tasty. Love the sauces 😋 Portion was a bit smaller than I expected .