Oriental Chef in Basildon

Food came cold and was very poor service. Very rude do not order from them

The worst chinese I've ever had... just thrown it all in the bin! The curry was like water... no taste... the beansprouts tasted off... prawn crackers were so thin they just broke to bits...The rice had hard lumpy bits. Will be writing to them. £36 of chinese in the bin

The food here is really nice although a tad expensive and they make lots of mistakes. I was surprised to find no buffet available at 7.30pm AND they no longer accept card payments. Running a bare minimum service...

Have always used this Chinese but what an appalling service we had this time , we did a big order as had people round and when it was delivered there was a dish missing , so after ringing them they denied we ordered it ? It was read from a list and ticked off as ordered , they finally agreed they would cook it but we would have to collect , when we got there to collect she wanted us to pay for it again , disgusting , maybe in furture they should concentrate on taking an order correctly over the phone rather then keep chatting to someone else , putting on hold half way through , passing over to someone else , absolutely disgusted and willNot be using again , and certainly won’t be recommending

Terrible customer service ! They took the order wrong and seems by the reviews on here it isn’t the first time, then tells me I didn’t order it. Put the phone down. Expensive ! Would never use again and definately wouldn’t recommend this place !

Usually happy with the service at Oriental chef however this time they gave us the wrong order for chow mein asked for it plain no veg came with loads of onion phoned to ask them to not charge the next time we order and they made it very complicated kept saying they will re do it now and I kept saying no already ate everything else don't want it now just either refund oh don't charge next time still she was not happy with that. Won't be using them again after the terrible service I just received

Worst chinese buffet I have been too. Waited an hour for it to be refilled as it didn't even have rice what chinese buffet doesn't have rice. When it was really filled it seemed like the left over from the takeaways. The restaurant was freezing!! You can't even do your own dessert has to be done for you!!!

The food here at Oriental Chef is really nice, provided you come at main hours as out of hours they scale down their buffet (but they will make more if you ask which means the food is always fresh).The place itself is not all that cosy and has a bit of a "Canteen" flair rather than a "nice" place to go out. However for going out on a "school night" it offers good value for money and tasty food but it is not a place to go for a "special" night out.Their takeaway is great. You can ring ahead and it will be ready for pick up, quality of food it always fresh and tasty.

Nice range of dishes. Luckily have the intelligence to differentiate between spare ribs and chicken and sweet corn soup, in case of labelling misplacement. The buffet also includes fruit and ice cream if there's room. For £6.50 this is by far the best buffet experience I've had . Perplexed how anyone could be critical.

I defiantly will not be going back again. We walked in at 1.45 pm for all you can eat lunch. At 2.10 the waitress came over to our table asking if her had finished as the restaurant closes at 2.30pm. I felt rushed to finish my lunch, which wasn't very aesthetically pleasing, to say the least. When we approached the buffet cart to get out lunch, it was the bare minimum. Firstly we decided on sharing some Duck Pancakes, it took us a while to figure out where the hoy sin sauce was... we was quickly directed by a staff member to a yellow unlabeled ketchup bottle, the last place I would expect to find hoy sin sauce. On the second visit up there was our first visit for our main course. Well I have never been so confused in my life on choosing food. Not through the lack of majority, or the small amount of each dish, or ever where to start, it was the fact that I had no idea what I was choosing to eat. The labels were all in the wrong place. Underneath "Squid in oyster sauce" was ... CHIPS! under "sweetcorn and chicken soup" was ... SPARE RIBS. This was the majority of the way along the cart.When we finally distinguished what was what, we sat down to eat. After all this commotion of choosing what to eat, I didn't have high expectations. I wasn't disappointed from my expectations. The food was awful, however with the £5 per item that wasn't eaten policy "No wastage" I was to worried to leave anything. I literally ate the bare minimum.So above all I will not recommend it at all!