Best Kebab in Bedford

Kebabs arrived today - both lukewarm , mine was a mound of salad with kebab under meat tough and not cubed as kofta should be but flat and large,looked grilled - put straight in the bin and made a sandwich - hubby's was as bad - will never use Best Kebabs, Bedford again - £18 down the drain

Honestly not to bad, chips taste a bit off, but the full house meal is amazing value and tasty. Only downside the food gave a bit of trouble in the engine room after.

Not sure what's happened this this place ,it used to be good.ordered there special kebab ,got a polystyrene tub with a very small sad looking kebab inside,had to order a pizza afterwards.best is not the word I would use,possibly miniature. Try flames around the corner

Me and my partner ordered donar meat and chips, chips were under cooked, donar meat weren't so bad,We also ordered chocolate toothpaste, oh my god, never order it from here. The pastry was stale, the chocolate tasted horrible and the cream was even worse, by the looks of it this place needs closing down. 3 hygiene aswel, wish I had look at the hygiene sooner. Would of changed my whole look on the place. Avoid this place like the plague.

Not enforcing social distancing not enforcing mask wearing allowing people to lean over counter without a mask. Food is always good but unfortunately because of the above I will be avoiding going back.

Ordered a chicken donner and lamb donner for delivery.Arrived after 40 mins which was within the quoted time.Food had to be reheated as was barely warm.We live about 3 miles from the shop.Plenty of cabbage ond onion only 1 piece of tomato and 1 piece I f cucumber in each.Chicken was very greasy.Overall it's any average kebab.

Absolutely disgusting. Ordered through just eat to be delivered at 21.30 we ordered a small kebab and salad in a pitta bread. Food was delievered and hour early was stone cold and had no pitta bread with the salad. Rang restaurant were extremely rude no customer service. All we wanted was the food re cooked and they could have the old food back refused to even do that. Never using again.. to add to the review the restaurant just delivered 5 pitta breads out of spite why send 5 pitta breads when they could of just cooked the small kebab again. NEVER USING THEM AGAIN! Vile service..

Waited over 2 hours for food delivery,, food never arrived, phoned to enquire to be told they had no delivery drivers and they didn’t know if or when our order would arrive. Requested a refund which was rudely refused! Very unhelpful. Will never ever order from Best Kebab again and will recommend others to avoid at all costs.

I don't even want to give you 1 star! Absolutely ridiculous! We waited 1 1/2 hours for our order, called up, couldn't get through because the line was busy (fair enough), finally got through and you claimed the order had not come through your end, you hadn't accepted it apparently. We was talking to someone from JustEat too, they called you and you told them the same thing you told us, that the order wasn't accepted your end, so JustEat was going to order it again for us, so it was fresh and quick this time. As he was doing that, the order arrived! It was cold and horrible! I paid the lovely lady who delivered it as she didn't have a clue what was going on. I then called you AGAIN and after explaining everything to you, telling you that you lied to us about our order not being accepted, you didn't even offer us a free meal at least! All you said was sorry and then you asked if I could call YOU back tomorrow afternoon claiming that you was too busy tonight and I won't be busy tomorrow! Your place is awful! We have never had any issues with you before but seriously, I know it's only a little kebab shop but you need to improve on your timings and customer service, I work in a restaurant and I'm pretty experienced in good customer service so I expect the same in whatever place I eat at/from.

We usually get a fantastic service, and have told many people about this place but tonight's service was abysmal! Food arrived after 1hr and 20mins of ordering, was stone cold all the way through was not what we had ordered. My boyfriend then rang them to inform them and got told that the issues we were having were not his (the call taker's) problem and they would call him back but didn't say why. Understandably, he was frustrated by this and was quite rude to the person on the phone (which he got a telling off for by me). The call taker then hung up on him, so he called back. On calling back, they were still insisting that he should wait for a call back and, when he said he was a paying customer and deserves a good service, he was told that he wasn't a customer....???? My boyfriend tried to say that all he wanted was the correct order to be delivered and that he would send the wrong order back with the delivery driver but he wouldn't have any of it. Following this, I went to the establishment myself and spoke to the call taker. I firstly apologised for my boyfriend's rudeness but made it clear that this was due to the way we were being messed around. He stated again that the issues were not his problem and was very rude and obnoxious in his manner. I informed him that the reason for my boyfriend's frustrations was that we had waited for such a long time to receive the food and it was wrong and cold and he had to go to work tonight. Again, he stated that it wasn't his problem and he didn't care! I stated that I was just trying to give him constructive criticism and that all that was needed was for the right food to be sent out and he said that he wasn't interested in my advice. I then stated that I would be writing a negative review online and he just said "fine, I don't care". What a great, supportive employee they have working for them! All through this conversation, the manager was in the room and never said a word! Extremely disappointed and disgusted at the way they have treated some very loyal customers who have spent a lot of money at that place! We will be telling our friends and family not to go there in the future.