Big Joe's in Bedford

I will give 2 stars as their food is good.We have ordered from them so many times and recommended them to friends and family but now I will be taking those recommendations back and telling them to avoid.Their online system has decided for unknown reasons that they no longer deliver to my address, I called up and explained and he said that they do deliver and he could take my order via phone. I asked if they would still apply the discount that you get when you order online, he said no. I asked if that could be changed due to this not being my error. He just said no because I'm not doing it online. I said that I won't order from them anymore then and he just said OK and hung up. You'd think they would care about loyal customers but apparently not, hence taking the recommendations back

So apparently Ali on the phone likes to just hang up on you when you try to explain you can't order the vegi wrap on there online service so need to do a phone order. He said he was the manager which he isn't as I've met the manager before good guy. just ashame he can't hire reliable staff.

Have ordered from here many many many times because I've always enjoyed the food. Today will be my last order from this company forever. After waiting 2 hours with no food I called up to ask if it was coming. Was told it was already delivered to me, they gave me a description of the front of my house which was totally wrong so obviously delievered to the wrong people. Was told they would sort it out. An hour later (so 3 hours in total now) I call back to ask and the guy on the phone accuses me of trying to scam them and suggests I have done it before. Totally idiotic that they can't seem to look at their records and see how much money I have spent ordering from them and how I have never had an issue before.So now no dinner for me tonight and i've lost the £25 I spent as well. The food is good, just be careful in case they decide to eventually rob you like they did to me tonight.

My favourite take out in Milton Keynes fantastic prices and awesome food quality for the price always great service and fast delivery would 100% recommend especially the piri menu

Unfortunately I have deleted my previous review and done this new one. All pizzas and garlic breads tonight were overcooked, either that or they have reduced the amount of cheese topping. The pizzas just looked like they had been thrown together. No white mozzarella on the special and the cherry tomatoes were tasteless. Is this company under new management or something? Chips were good and the delivery driver was kool.

Arrived an hour early. Whats the point of a time estimation? If you have no concept of time, puzzling.So much cheese its unreal. Not nice either i would avoid in the future at all costs. Original Italian pizza or even American is far better, i aint sure what this is but it's like someone described a pizza to this lot and they had a go!

Treated myself to a buy one get one free. Ordered over the phone, and collected. Staff are friendly and helpful. Pizza was sooooo good, hot and fresh. Definitely having again.

Me and my mates ordered 2 pizzas and a burger at 7 30pm and was expected at 8 25pm it came around to 9 oclock and we phoned the number and asked it if was on its way already being half an hour late. They said it was still on its way and would take 10 to 15 minutes. We rang again after that time only to bd told our order wasnt even made as the just eat order wasnt created/printed. I give 2 stars because they were apologetic and it was the machines fault and less if a human error however they told us the first time it was on its way. This was a real shame as we had to drive in to stony to get food elsewhere at 9 oclock at night.

Ordered via Uber, didn't arrive, no communication, phones constantly busy.I provided all delivery information in Uber so I don't know why Big Joe's could not see it, I normally get a phone call from the delivery driver when they are in the street but I didn't get any form of communication. If they didn't want to deliver it then they should have cancelled the order via Uber so I could see the status and not get billed.I now have to deal with a situation where the restaurant has taken my money and not delivered my food. I'll avoid ordering from this place via Uber in future.

Pizzas seem to be made out of poor quality ingredients. Incredibly artificial dough, everything is way below acceptability... on top of that, pizza boxes are a waste of paint and a lack of taste...