Papa Johns Bedford in Bedford

I ordered a delivery. Which was half wrong. I rang them and complained. They didn't believe me. After sending them pics of my order they finally sent me out a replacement. Which was the worst, oiliest, greasy pizza I've had in my life. I couldn't even eat 2 slices before I ran to the toilet. I had stomach pain the rest of the evening. NOT THE FIRST TIME THEY'VE MESSED UP MY ORDER. BUT, IT WILL BE THE LAST TIME I ORDER FROM THIS PAPA JOHN'S. TOTALLY USELESS!!

Fantastic service, fantastic food & great value! Thank you Papa John’s Bedford.

Great Pizza great food. Not sure of the cheese base rather than the traditional tomato base though.. 🤔

I ordered a pizza a few days ago, came cold and was the wrong pizza. Was offered another pizza which never arrived after 3 hours. Contacted head office who said sorry about my experience but they wont give me a refund ... a Proper piss-take. Last time I ever use Papa Johns. The picture attached was suppsoe to be a Garden Party with extra Olives and Pineapple, just turned up with Olives and Pineapple only and cold.

If I can I will give 0 star. No food was delivered,no phone was answered. This is unacceptable as they get pay from ou money. Disgusting behaviour. AVOIDV,AVOID AVOID

Over last few months we have started using Papa John’s and it’s now our favourite pizza place to order from now. Dominoes to expensive with toppings falling off everywhere, Pizza Hut to expensive and never cooked well.Always cooked well and a fair price point from Papas and their sauce flavour is better.Delivery guys always friendly and never waited over 45mins.

Pizza is good. Customer Service BAD !! Called today as tracker said my order had arrived when it didn’t. I’m very friendly on the phone. The lady on the phone was very short and didn’t even bother to say goodbye, before hanging up. I work in customer service and that’s just unacceptable!!

Pizza is by a long way the best in Bedford. Taste, texture, no grease, not too much or too little of anything. Price has risen a lot, but they have deals to help with that. I won't buy pizza anywhere else.

AVOID AVOID AVOID. I visited this store last night, I ordered an Alice Tai vegan - no meat no dairy. After waiting 45 minutes to receive my order despite making it in store and waiting... My partner checked 4 times it was vegan, 4 times (!!!!), the label was marked as vegan. I ate half of the pizza and suddenly stopped in my tracks realising the id been given meat. I returned to the store to hand it back. Turned out that id been given meat AND dairy cheese. I am lactose intolerant!!!! I have been incredibly uncomfortable for 24 hours. The staff, other than 1, found it FUNNY. I haven't eaten meat for 6 years. Only 1 member of staff was helpful. None could offer any refund or compensation because no one knew how to process it. Was told I couldn't speak to the manager as he was 'out for delivery' this was a lie because they then confirmed hes been signed off and reported to HR! Gave my number with a promise of a call back, haven't heard from management. Disgusting!

One thing I need to criticise is that I've noticed when ordering a double pepperoni they will purposely put a regular amount of pepperoni UNDER the cheese, especially when taking advantage of the buy one get one free deal. So you can't assess or realise you have been short changed on toppings until you open the box and realise what they did. Make sure to ask that the pepperoni is put on top of the cheese so you can ensure you are getting what you ordered and not what THEY wanted to give you.