The Cross Keys Country Pub & Kitchen in Bedford

Food was nice but some dishes were quite pricey. Staff pleasant.and food served quickly.We went on 2 4 1 cocktail night, cocktails were nice, but thought it strange we had to have both cocktails at the same time and they had to be the same cocktail.. It would have been better if these could have come out separately during the evening.and you could have a different second choice.just in case you didnt like the first one!

Went for a quick pint with a few friends, the atmosphere was good and it was obvious that a huge effort had been made to make the outside area look amazing.We waited at our table for 10 minutes for someone to take our orders but nobody came so I went inside the pub to ask whether I could order drinks, I was then told to find a waiter outside and ask them to order which I did, the waiter outside that I asked said that he would send someone to our table to take our orders..we then waited another 15 minutes before leaving as nobody came. It’s such a shame, it was impossible to catch the eye of any waiter and there was no service being offered. They were busy and that was clear but we felt completely ignored

Placed a Delivery order over the phone, informed that the order will arrive within the Hour. Waited 75 mins and phoned up to chase my order up, however i was told that they have contacted there own personal delivery driver and they should arrive within 5 mins. I then waited another 30 mins and still heard nothing. I then rang up and explained over the phone that im a frequent customer here and feel very let down to which they didn’t seem bothered about and offered a refund to me, once this was complete i then had to ask for an apology to which i did not get.

Excellent gluten free tapas lunch with chunky and skinny fries after a slightly chilly walk. Efficient service. Will go again.

Really welcoming staff and lovely atmosphere, had the vegan arrabiatta and it was so yummy!! Will definitely be returning! Great food 😋

Booked for my mums Birthday. Staff were so accommodating during the booking process with us not being able to confirm exact numbers and flexible on the night when more arrived than expected. Service was wonderful staff were on hand for drinks at all times, food was absolutely amazing and portion sizes were ample. The staff worked really hard to make sure everyone was happy despite it being a large group. Would definitely recommend here for quality food at reasonable prices and a friendly service.

Celebrated my 40th with the bottomless brunch, the staff were brilliant despite being moaned at every 5 mins by drunken women. Food was really nice and they were super accommodating when my family wanted to add decorations on the day.

Services was very lazy, forgot about our orders, even though it wasn’t busy. I ordered lamb shoulder which was not much bigger than a couple of stacked chicken nuggets and cost £25. I made the manager aware I wasn’t happy with the size and he attitude was bad and wasn’t interested. Apart from that, nice venue.

Wasn't very busy for a Friday night. I probably didn't need to have bothered to reserve a table. I had an Italian sausage pizza. It wasn't great. Didn't seem to have any tomato sauce on its base (seems odd) and very little sausage.. And what there was wasn't very distinctive. Considering they have an attached pizza restaurant that was disappointing. Staff very friendly and attentive though. Large separation between tables (probably a covid thing) and not being very busy made the place feel a bit soulless. May be better if busier.

Delivery orderNO PANCAKESThe delivery driver didn't follow the instructions to call me when is at the door to avoid bother the resr of tenants.The menu says Pancakes but they are selling 3 crumpets with 3 strawberries and nutella for 8£. If they wanna charge people for pre-made crumpets that a packet of 6 is 0.32£, at least they must have the decency to put the truth and don't lie saying pancakes.I have been a regular customer of this restaurant and I didn't expect something like that from them. Really disappointed