Branocs Tree in Braintree

Staff were lovely, so welcoming. Unfortunately grill not working so lots of unavailable items on menu. Went for a salad which was very bland, no tomatoes as shown on menu and no shredded veg. We were told there was a tomato shortage when we asked. So salad was just lettuce and cucumber. No offer of a reduction either despite half of it missing!!!!

After a previous bad experience a few years ago, I decided to revisit. Have been twice in the last month now and have to say there was a massive improvement. Fantastic manager there, Rob, who goes above and beyond to assist with queries. Will definitely be back again soon. Great food at reasonable prices and friendly service too.

Good old cheap and cheerful Hungry Horse. Food is freezer to plate, but hot and good value for money. However there is a fatal lack of staff here - waiting 10 mins in queues at the bar to order food and drinks - the bar needs 2/3 staff permanently based there - we would drink more if we didnt have to wait.

Unfortunately terrible meal. 1.45 hour wait for food. Wrong food received. Cold food. The list is endless. Staff were apologetic but did not address the issues without being told to and should be embarrassed by the service provided. Free desert was provided but only at our request. I feel the bill should have been refunded to entice us to actually return.

We don't live in Braintree, but we make the journey there with the children as it is kid friendly (playground in the garden for dry weather) Prices and deals are very affordable. Large pub/eatery so you're not on top of eachother. Accommodated us when we had a large group. Always our go-to pub with the children for a meal or a sunny day to sit outside with some drinks

Had a good meal. Plenty of food for a reasonable price. 6 adults had mainpudding and drinks for less than a £100.

Ordering through the app was difficult as it wouldn't let us pay. After being able to eventually order, the food arrived quickly but cold and not as described, plus had to ask for the drinks. Nobody came to check if everything was OK so it couldn't be rectified.

The Manager was very helpful, polite and funny.. I loved the way he was with My Husband and I, made us feel very welcome .. We ordered the fish n chips it was delicious, arrived at our table very quickly... The only downfall I'd say is, no sooner had our lunch come up, this Lady came over and immediately asked if everything was OK... Didn't even have time to cut our food, also the bread we ordered was hard.. (like it's been left out for a few hours).

I must say, I have never wanted to leave a review publicly but I purposefully made this account to leave one on this occasion as I felt it was needed!My wife, me & our 2 children (teenagers) visited over the weekend when passing back through from family. As soon as we walked in you could see how busy they were and that staff were working hard. We noticed the signs for short staffing and were told there Was a 45 minute wait for food. Never the less, we ordered and it took little under an hour to reach us (with starters arriving first). It was worth the wait! Steaks were cooked exactly as asked with hot sides to accompany them. We decided against puddings as they were still quite busy and we left with a goodbye from no less than 3 of the members of staff.We would like to thank everyone who worked than day and also to the 2 male manager (shirts, we think) who were also very helpful and friendly during this visit, even in the middle of running around.We are not usually in the area, but if we ever are, WE WILL BE BACK!

It is what it is a greene king restaurant chain. Been a couple of times as its close to me and saves doing the washing up and you can get a nice pint of ale, food is nice when it's hot and freshly brought out but can be cold and poorly prepared. i mean that been my experience there, it's not Michelin starred it's a standard chain restaurant.