Pizza Hut in Braintree

Absolutely amazing staff had the slightest delay (5 mins max) after.pick up time and was offered a bottle of drink free what I declined as was only 5 mins and pizza tasted so good. Was nice to be asked as I ordered with no cheese if it was a allergy or just a preference as have had other well know pizza brands not bother what was amazing . Would highly recommend this take away

Not bad pizza but it can be very hit and miss. They seem to burn the toppings more often than not and on the last 3 occasions they have given us garlic crust despite us ordering normal pan 🤷‍♀️

Don’t answer the phone ordered 1.5hrs ago not good called 20 times literally

Thats how i got my pizza.cheese only pizza but cheese only in the middle and all cheese stick to box.it was cold and wedges were all soft and cold too.it was bad and not first time

Have been ordering from here from the last 11 years. Went to place an order tonight to be told they no longer deliver to Rayne past the Swan pub. Only 3 miles away. Will never spend my money with pizza hut again. Papa John deliver here no problem.

Terrible!Ordered 3 pizzas and 3 cookie doughs, all came burnt an hour late may I add, so phoned and asked for more to be delivered, yet another hour came and went and recieved 3 burnt cookie doughs, so spoke to manager and he gave us a free meal next time, week later ordered again, pizzas arrived fine, missing 2 cookie doughs, and they was milk chocolate not white, phoned and asked for the correct ones, yet again they came after an hour and they was the wrong ones! Absolute joke! Would avoid this if you had the option!

Had many issues with this place and now after 2 disgusting pizzas in one order I'm never getting food from them again. If I could give no stars I would and for customer service from Pizza Hut online it would be minus. Definitely lost my custom.

Absolutely rubbish.Without a doubt the worst pizza delivery I have ever had. Ordered at about 6:30 for delivery at 8:15. Arrived at 8:50 but both pizzas were tepid and soggy. Certainly not fresh. I assume that the pizzas were cooked for 8:15 but no delivery driver available so they sat there until a driver picked them up half an hour later.Domino's from now on.Need an option for zero stars !!

Fantastic place to eat, does get extremely busy on Fridays and Saturday which is understandable so some times it's a bit off a wait, but we compensate for this by ordering a little earlier, or dining mid week, food all ways comes to a high standard, is piping hot and delicious all the drivers are so friendly especially that Stevie chap, and the boys are all ways a pleasure to talk to on the phone or in store. Thanks keep up the good work

so disappointed in this pizza hut delivery service. was told via the app that the food would be between 35-45 mins which is a fair time, when I got to an hour waiting I looked and saw that if the pizza was later after the latter time there was a £10 voucher off our next order.so I phoned the shop and was first told it was round the corner and was nearly with me and then told to phone back the next day to get my voucher as there was no manger. when I questioned why there was no on duty manger the guy replied he was the on duty manger but didn't know how to do this. but his next response was great as he told me if I phoned after 4 the next day he was back in and could do it for me. #confused.so I went back to waiting for my "round the corner pizza" 15 mins later on again and I ring back. same guy telling me the same thing its round the corner! Not knowing which corner in what town or city in the uk my pizza is round I cancel my order!! Hungry angry EX customers.VERY poor customer service. cant belive the pizza would be even warm if it arrived anyway. Would not recommend!!