The Hyacinth Tearoom in Braintree

Very friendly cafe and food was fresh and beauitful

As a new resident to the area I stumbled across what looked to be a very traditional looking tea room.I was hoping to treat my parents to some lunch...However, they close the kitchen 90 minutes before closing and barked at us on entry that "only drinks and cakes are now available - kitchen is closed"What they meant by this was "kitchen is closed unless you're a regular" as others who arrived later than us were lucky enough to enjoy a hot meal for their lunch.Meanwhile, with a pushchair and seeing other pushchairs including doubles inside I knew I was at a baby friendly cafe or so I thought.. Again, being barked at. I was informed I couldn't use a high chair as I was "blocking access to a table that was reserved for the morning"I truly felt unwelcome and was prepared to leave. However, the parents insisted on staying as cake and coffee would be fine.Cake was lovely, I'll give them that and so was the tea.As for their customer service skills... well less said the better!!I wont be returning!

What a find! Lovely atmosphere, cakes to die for, the staff are very friendly and helpful will be coming back

Perfect find! Friendliest staff, great food and lovely decor... my favourite place to go. Highly recommend and they do great afternoon tea.. thank you a credit to halstead 5 stars

There is no where in halstead to touch this place the most friendly staff beautiful cakes and food brilliant why would you go anywhere else great christmas decorations the best place in essex

I have stopped there just for a quick lunch. The food was served very quickly and was well presented. The tea and coffee is really good. I love the decor inside. It’s very cosy. The service was great. The lady paid attention to the customers. I will be definitely going there again.

Always so friendly and welcoming. Great choice on the menu and fantastic cakes.

Fantastic tea room, great coffee, fabulous cakes and excellent service! Can't recommend highly enough.

Great tasting food, great service and the chocolate honeycomb cake is the best chocolate cake I've ever tasted!

Best coffee and food in Halstead! Food all freshly made and beautifully decorated too.