The White Horse in Braintree

I slipped and fell whilst staying at the hotel and needed to go to A&E, Scott who works there was very helpful and professional. Apart from my accident my stay was lovely. Food was great I had two dinners and my room was very nice.

Been coming here for 8 years now and the foods always been cheap and cheerful. Very disappointed with the significant drop in food quality (bar was already low) in the last couple of visits. Staff as always were great, and it has a nice atmosphere, but I'm unlikely to come back until quality improves.

Very clean room with super king-sized bed. Unfortunately we arrived on the hottest day of the year and the room was sweltering. They did supply a big fan, though.We had a meal at the bar and it was very good. Staff were very attentive.

Definitely visually the best pub in Braintree. It's got the 'cosy' vibes of an old English pub.Plenty variety of drinks on offer albeit, slightly pricey in comparison to surrounding pubs.Food was very average.I'd recommend for this pub for catching up with friends but perhaps not for a meal out.👍

All staff are brilliant. Had a reasonable evening meal and breakfast was very good. Unfortunately our room was slightly cold but the radiator and towel heated rail were not working. Overall though a pleasant stay.

Thank you to all the staff at the white hart. We held our son and daughter in laws wedding reception on sat over the busy Easter weekend , in the restaurant it was first class. It was beautiful, faultless and all staff were so helpful the hot buffet was excellent we would definitely recommend this venue to everyone

I loved the charm and quirkiness. The staff could not have been nicer and so helpful. I took my elderly parents and unfortunately no lift. They found it difficult but our luggage was carried up for us. Would stay again myself but wouldn't take mum and dad.

Excellent night at the weekly Monday night quiz with Lee and Chris. Stevie and her team were very friendly and provided table service to the teams. Special mention to Carina, great food and well presented and came to say Hello 😊

Staff where nice. Rooms are quite big but it's dated and the attention to detail was not great. Paint on the lamp where they haven't been careful, stains on the carpet etc but it's cheap and is in a great location.

I came to your restaurant yesterday with my husband and sister, there seemed to be a very short supply of alcohol as a few choices we made were not available…..Then we was served with our startersMy sister ordered prawns with avacado…She was just presented with a dish of prawnsMy husband ordered the soup and was giving a small piece of white bread ….Our roast dinner took about half an hour to be served, the gravy was so thick and salty it totally ruined the taste of the food….We then waited about twenty minutes for the dessert menu and we had to prompt the waiter who replied “ sorry I forgot!I ordered a vegan dish as I have a dairy allergyMy sister was given my desert as there was a mix up, the waiter then tried to give me a non vegan dessert and I was told to take my sisters and just do a swap!!!!! By this time she had eaten some and I said no I would like a new one brought out…The waiter then returned and told me I had to pay twice now!!!! By this time we was all very p of!!After a little disagreement my dessert was taken of the bill ….Then I realised I had been given the same dessert back that my sister had started and just an extra portion of vegan ice cream was added….After telling the waiter of yet another errorI was offered a free coffee …..I then replied I was supposed to get a cup of tea with my mini dessert what was also forgotten about …..It was a complete shambles…..And the restaurant wasn’t even busyVery disappointing, will not be returning