Caffe Nero in Brentwood

Excellent coffee I meant to give it 5-stars

While not my first choice (and I have no idea why) there is something less formal, less formulaic than the other coffee shop offers in Brentwood, the different furnishings of course help, but the area seems much more relaxed, more socially orientated than the likes of Costa and Starbucks. If your coming here to work or read on your phone etc the signal to the networks is clear, in the aforementioned coffee houses you can’t get signal in the majority of the building, here you can.Staff are nice, the range of drinks is good.

The best coffee shop not just in Brentwood but I’d rather travel there all the way from Hornchurch. The staff is simply the best team of girls and boys in Essex and Havering. They serve 3 customers in one go working in unison. The manager is always bubbly and kind to the elderly and cleans tables whilst rushing back and forth.Dogs are allowed and this makes for the most calm and relaxing coffee shop near and far with customers on laptops catching up with work as well.They’ve recently added a young man to the team who has straightaway adopted the managers ethos.Girls and Boys…thanks for making my coffee time all thr better with your service! 💗

Had coffee and cake here Saturday afternoon. Good coffee, tasty cakes and helpfulness staff.The pillar at the counter and the cash pay points adversely affects selection of cakes and staff ergonomics. TD

Been here after a good few years after moving out from Brentwood, still the same nice warm feeling about this place.

Lovely caramel crisp slice. Strange coffee situation though. I asked for "a small Americano, strong with not much water please." I got a large weak cup of something so weak that it tasted like dishwater. They changed it after I tasted it to a double espresso, something simple. But I just can't fathom how they managed to give me the outright opposite of what I asked for. Sometimes I wonder if I LOOK like an alien... Anyway, espresso was nice, as usual.

Nice atmosphere, cleanliness was up to the mark. Outstanding customer service. A quality cup of large latte I have enjoyed. I will be visiting soon.

Caffe Nero Brentwood is my favourite coffee shop in town. The staff are all lovely and excellently skilled baristas. The staff are all personable, especially Jo, she always asks to see pictures of my cat.

Excellent coffee, fast service from a friendly team. Very clean and tidy in general am happy and satisfied to go back. Would definitely recommend to others.

Went there to try the caramel speciality which is vanilla sauce, caramel sauce latte.Was really tasty and the staff were exceptionally friendly.Very clean place and a lovely christmas vibe.Nice and warm inside with comfy seating.However the only one point I would like to add is, from observation I could see they are slightly under staffed and the wait time is roughly 10 minutes for a drink.