Oak Bar & Terrace in Broadland

Great employees and service, but sadly I received food poisoning from some shellfish, which has resulted in my being extremely ill for days.I wouldn't eat here again! The kitchen is obviously using bad food, poor storage of food or cross contamination. This is unacceptable.Shellfish poisoning can be fatal and I've never felt so bad in my life. Maybe if I was older/weaker this could of been.

We celebrated our wedding here on 21st May 2022. I can honestly say I can't recommend the venue enough. The bar and terrace is great and the staff are so polite and helpful. It really did make our special day as special as it could have been!! Thank you so much.We also often visit the oak bar for food and drink some evenings or at the weekend and again I highly recommend it!! The food is great and on a nice day sitting outside on the terrace is perfect.

We booked a table for breakfast on a Saturday morning for my nephews birthday. The woman who “greeted” us on arrival was very rude and abrupt and continued in this manner whilst taking drinks and food orders. There were 9 of us, 8 ordered the full English and I asked for poached eggs on toast with extra avocado and bacon. All the fry ups came out with mine arriving last, minus the bacon I’d ordered, the lady serving went to get me some bacon, she came back with it in a bowl and tipped it onto my plate. The bacon, on all the plates, was as tough as the sole of my shoe, it was clear it had been cooked hours before and re heated. My one small piece of toast also seemed like it had been toasted long before I’d ordered it and then re toasted, it was very dry. My poached eggs weren’t runny, the yolk was solid. I was so hungry so I didn’t bother complaining.Half way through eating my sister next to me pulled a small but very sharp piece of wire from her mouth which had been in her food, I took it to the lady who had given us our food to complain. Nobody came over after this, no apology, no explanation, no checking to see if she was ok or if she wanted a new breakfast. The customer service was terrible. The bill came and the breakfast was still on it, I said to someone else I didn’t think it was appropriate that she pay for it and I thought it was awful that no one had come over to apologise. They did take the meal off the bill without any arguments but I don’t think the way it was handled was good enough.We could see the staff were setting up for a wedding, however, if you’re too busy to cook fresh food and deliver good service then you should not be taking restaurant bookings on these days.I would not recommend The Oaks to anyone and I will be sure friends know not to visit also. Very disappointing!

Went here for the all you can eat steaks. Staff warm and welcoming. The sides "bucket" you get with onion rings, chips, salad, mac and cheese and the sauces is delicious ( you can ask for more) the steak is delicious, you can always ask for it to be cooked the way you want. Would recommend a visit to see on the terrace with a drink in the summer before you start to eat

Parking was less than Ideal, good sized carpark but not really laid out in the best way, heading towards the entrance we couldn't even pass 2 cars that were parked, and the other route was very narrow. Found spaces very tight.Food was really nice, staff were friendly, but weren't very attentive, we were sat down near access to kitchen door, which wasn't a problem to start with, drink order taken promptly and were asked of we were having the steak night (we were!) We sat there for a while with no idea what we were meant to do as first time customers, whether we were meant to approach the meat counter, or if it was table served, as we were approaching 15 minutes discussing what we were gonna do and if we had to ask someone the drinks and sides were finally brought over and promptly followed by the meat, this is where our seating location became an issue, my seat was hit everytime a member of staff walked past, we even tried moving the tables away from the walk way a bit... this didn't help, infact it was after this a member of staff full on booted my chair leg while passing without apology.Once we had finished eating, we sat with plates in front of us for a while then plates were cleared (not a problem, we weren't in a rush) we asked for a dessert menu, and again after a lengthy wait, the menu arrived, but had got to the point where we were waiting long periods for anything to happen, no one returned to ask if we had made a decision, which considering the foot traffic was suprising so I grabbed the manager and asked for the bill as they passed, again due to lack of explanation as a new customer wad made to feel like an idiot as she told me "yeah that's fine just pay at the bar".To summarise... food was really good! Staff were lovely, I'm likely to return, but not in a hurry...

Haven't been for years and was pleasantly surprised with the new modern refurb. Still the car park is awful and the size of a postage stamp which does put people off coming here. Food is not so great and over priced for what it is. Staff were friendly and helpful.

Mother's day meal for three.Can find nothing negative about the experience. Carvery was top notch, very attentive staff. All good. Definitely worth a return visit.

Lovely meal, excellent food, really attentive staff. One complaint disappointing cheese board to compliment the end of the dinner..

Easy to book a table online. Ordering system via the app is sufficient and easy to use. Great selection of drinks both non alcoholic and alcoholic. Sauvignon Blanc from Bew Zealand is top class!Very friendly and helpful staff, tasty food and wonderful outdoor area with heaters and blankets. There was a small issue with some of our food which didn't come out for a while but it got resolved promptly and we were offered free drinks straight away. Great customer service. We will definitely go back!

Great experience. Had the all you can eat steak tonight, and I must say I was impressed. Everything was cooked to order, medium rare and as much mac and cheese as you can eat. I would recommend this place if you fancy yourselves as a carnivorous character.