Tasty House in Broxbourne

My order was wrong, vermicelli instead of chow mein, it tasted pretty awful, very powdery, two mouthfuls then straight in the bin

The food is amazing and the delivery driver Vic is a top man he’s always so polite and gets ur food to u on time and still hot always deserves a tip

Friendly and good food is always a good service

Bad food no taste and very expensive with half price i can make my self better and faster then this bad shop

Wanted to change from my usual place , took an hour to arrive but it was lovely, chicken balls amazing, beef satay asked for extra chilli, perfect. Will be ordering from here again

Worse food I have tasted. Chicken was off had a very bad smell to it. Customers service wasn't pleasing too, guy looked annoyed.

This place has gone downhill and we have been ordering from here for years. My order for sweet and sour vegetables with cashews and chilli with extra cost. This has been wrong twice. Last time I was promised that on my next order that this would be included at no cost and so it should as I paid already. When Tasty house answered they do not give their name. Ordering this time a lady answered the phone and she did not give her name and said there will be a £2 extra charge for my order. I said that this was promised at no extra charge. She challenged me and said that she could not give it as I did not take the name of the man last time to check. I asked her whether she gave her name when she answered. She said I do not have to unless you ask me. I asked to speak to the Manager as I had 2 wrong orders with extra cost so £4 loss and I was only asking for what was promised and for 1 order only. The Manager did not come to the phone. I asked for his name. She said his name is Terry and he cannot come to the phone as he is on delivery and he will call later after speaking to someone in the background. I asked why he could not answer whilst he is there and go off on delivery. She started speaking to someone in the background and agreed to drop the charge. I asked why the Manager could not answer the phone and suddenly a Man answered the phone. He said he was Terry abruptly and he has agreed to the cost and abruptly put the phone down. This left me speechless and reflect on their customer service.Terry and Theresa, I was only asking for what was promised and putting my order correct as my order was wrong twice and not losing out on what I paid for as you had £4 of my money already. I have learnt my lesson that I should take your name even if you do not provide it. What did you learn by not listening to your customer and the Manager Terry putting the phone down with a customer at a loss!!I am not one to complain publicly, however, in this instance I feel strongly and you did not listen to a reasonable customer. Your food is good when it's right but your customer service and listening skills have deteriorated completely today for me to the point I never want to order from you unless there is a change in your attitude.

Waited an hour for food to be delivered and when it arrived it was really tasteless, bland and stodgy. The food looked horrible like it had been standing and reheated. I would not order from here again, there are much nicer Chinese restaurants in the area. Don't waste your money! We threw it all away in the end!

Order from here all the time there clean polite and friendly the food is tasty and freshly cooked always get your order right and on selected days there are really good special offers like any 4 items for £11

Prawn crackers were off, the food was rotten and manky. They were more expensive then other take away shops so I thought they might taste nicer. Never again.