The Village Chinese Takeaway in Castle Point

Nice food unfortunately regardless of how much the order they still charge a £1.50 delivery charge then on top of that they also charge 10p for the little white bag they put the food in its a rip off

Always great food great service quiet friendly too

🤢🤮😡 OVER 3 CM LONG WIRE, found in my Sisters dinner, we was all hungry, so put it to the side and thought we will talk to them after. Once on the phone I explained the situation and she said it was from the scourer they use to clean the woks and it must of just been served up in the food "NOT WHAT I WANT TO HEAR" as I then went on to say I serve my 2 year old food every day and make sure there are no harmful contents in his food. NOT A GOOD ENOUGH ANSWER!! Really argumentative, rude, unapproachable and unapologetic! They went on to say "we're not McDonalds yo should of said something when it happened" Village Chinese, you are a takeaway service" They said they would refund the 1 chow mein it was found in!!!!! Im fuming!!!! I will never use this food service again!!!! Disgusting!!!

Never really review but honestly so disappointed. The food was really poor. Satay sauce was like water no flavour, Chow mein dry so was the rice. Didn't enjoy at all. Nothing we ordered was enjoyable what a waste of money.

Ordered a meal from here, I didn’t have cash and couldn’t pay on the phone so was told to collect from shop to make card payment, I have used this shop before but have never done a collection.On arriving at the shop was greeted by 2 gentlemen who has said they had already placed there orders and was waiting outside the shop . I informed them I have phoned over and order but needed to pay, I didn’t see anyone in the shop so went in to make payment,I was then greeted by a young girl who Screamed out my OUT , OUT , GET OUT THE SHOP, and wait out side. I have never been spoke to so rudely by anyone. She was over the other side of the counter with a face mask on. So no need to be so rude, all she had to do was ask me to kindly wait outside and she will come over to take payment. I was so so shocked. I wish I had told her to stick her food where the Sun don’t shine. It was t until I got in the car that I thought about it. I will never order from this shop ever again. This young lady clearly has no respect for the customers

I've been ordering from this Chinese for a number of years, collection and delivery, delivery is always on time and hands down best food on canvey, polite and friendly staff and very cautious and accomadating for your needs during this pandemic! ! Can't fault them

Never had a bad meal from here & we've used them for years.Hot & sour soup is perfect. Best i've ever had.Always polite & honest about the waiting time.

Sorry to say this was the worst chinese I've eaten in a long time, the prawn curry just tasted of pure curry powder as did the Singapore noodles and the pork balls were fatty and tough. Won't be returning sorry.

Awful customer service. Made a large order. Order was wrong, was overcharged too as never got what I ordered. When I called to tell them - not interested. Refused to give refund for overcharge as said it was my mistake not theirs. Not willing to change my order as said it was my fault. Person on phone was rude and didn't want to listen. Very unhelpful. I would recommend when ordering to check all your items and to check your bill as I feel this could happen to others. Recommend not going there.Firstly, now the restaurant now want to publicly accuse me of making a false order and being in cahoots with another customer. Both of these allegations are un true. I have better things to do- I just wanted to warn other customers about the experience I had. I would not recommend to order from here if you want your food mixed up and pay the price you expected. I don't not appreciate the deformation of character. I don't appreciate threats of going to local authorities. Just proves my point about rudeness of customer services. Spending money and getting this service.

Just tried here for the first time, amazing amount of food, and quality top draw. Set menu for 2 and really it would feed 4! Winner winner chinese chicken dinner!!! We will be back soon :)Update; Never order on a Sunday, did it this afternoon and prawns are burnt and rubbery and the curry sauce was like piss!