Wheelers Tandoori in Castle Point

Do you know, I lost faith in this restaurant a couple of years ago after good service over many years. I have since tried again and not 1 delivered meal has been right. Tonight is the last straw, wrong again, waited 1 hour 30 minutes to sit down to a very oily, tasteless dish. Sorry, no more!! :(

Ordered a takeaway this week at 16.45,phoned 3 times to be told it was on its way but by 18.00 still no meal, cancelled, apparently short of delivery drivers.I then ordered from Howard's fish shop ,the meal arrived within 20 minutes minus curry sauce,phoned them,they delivered the sauce straight away,good service.

Came in to have dinner this evening. Waited 35 minutes to be given a menu by a rude waiter whose behaviour made us very uncomfortable and then turned confrontational when we asked to settle our drinks bill and leave. The only comfort was the next table commiserating with us as we left. I cannot recommend enough that you avoid this place.

Spent nearly £60. On a takeaway last night and was very disappointed. The shatkora was tasteless and the balti was mediocre . It was for our sons birthday, this place has gone down hill. Don’t think we will use them again.😡

Limited menu. Tired decor, carpet old. Staff ok. Food was good though.

Absolutely love this place! Every dish I’ve ever had from there has its own flavour not just one flavour across the board! The Buffett was excellent selection and flavours when I took my wife, mum and kids for a Mother’s Day meal. I would highly recommend this place, there are some reviews that aren’t that great about this place BUT they obviously have dead taste buds. If your passing give it a try I don’t think you will be disappointed at all. They are very welcoming, attentive and professional. Food is always hot. Plenty of parking, restaurant isn’t massive but I like the smaller and more cosy ones. Maybe could do with a bit of an update in there but other than that they even have a decking area out the front that’s under cover for a drink or a smoke 😊

Absolutely disgraceful service. Order took almost an hour to be ready, and food was completely lacking in salt. When this was pointed out, we didn’t even receive an apology, we were just met with confused looks and cold service. The waiter was an absolute waste of space and was just hovering around doing nothing. The toilets had no toilet paper. Water was supposed to be £1.50, but after suspicious whispers we were charged £2 instead. And the food prices were all whopping for such poor and dodgy service. I 100% recommend you to avoid this place.

If you want an amazing, delicious but still cheap full meal it's your best choice.If you want elegance and posh ambience it isn't.We visited this place several times, food is always brilliant, the interior and service feels like visiting a family. On one occasion the chef personally served while wearing his kitchen apparel. Absence of any formality but serving was very professional and friendly.When on the way home from Southend it's always a halt for us.

Not very impressed with the service this evening at all- ordered food for delivery for8-30pm arrives 9.04pm for a small child (approx 9) to shout out how much I need to pay from the car no please nothing!.... she then carried the food to my door whilst the driver followed behind slowly!.... order was wrong called and they said they would send another out! Believe this or not wrong again sent the same again!... my husband at this stage is not happy! Called the restaurant to be told that I didn’t order that!.... I spoke to the guy 15 mins before to confirm but because it was wrong again they BLAMED me for ordering the wrong food! Now who orders the wrong food?.. disgusting!! I will certainly not be ordering again from here and I advise everyone to get them to read the order back at least twice otherwise it will be wrong!!! Shame on you wheelers!!!

Can't fault the food, but the place lacks any atmosphere and the management is unwelcoming and doesn't seem to have any interest in customer service. Won't be returning, it's a shame as before management changed a year or so ago we used to go regularly