Papa John's in Central Bedfordshire

Thought we would try papa john’s kempston for a change away from domino’s big mistake food took 80mins to turn up it was cold and the cheese had gone hard we couldn’t tell the difference between the works which should have meat and the vegetarian as it had pretty much no meat my kids ate one slice cos it was cold and myself and wife had 2 we through away 1and a half large pizzas if you want to feed your bin then this is the place . SHAME ON PAPA JOHN’s kempston good riddance

Food took nearly 1.5 hours to arrive, and when it did arrive our whole order was cold. Called up to complain and the staff were really rude. Will not be ordering again.

Quick service made a mistake ordered chicken with barbecue sauce I didn't like sauce will try something else next time

I requested a couple of pizzas, they arrived warm, completely wrong, and at the price I paid I expected much better quality.

1 hour 45 mins waiting for two pizzas...rang several times to chase and no answer each time

Online order and free delivery. Excellent service and food delivered on time and hot. Friendly professional delivery man. I ordered a 2-4-1 offer and ordered 1 medium original chicken club pizza and 1 medium butternut squash base garden party pizza. My only regret is I wish I ordered large as they were so tasty! Highly recommend the butternut squash pizza it's something different and is very similar to normal based pizza. Would be happy to reorder from this branch again. Keep an eye out for offers as I've noted Papa Johns do regular offers available online.

Close on an hour waiting for a Pizza that was promised in 20mins. Still hadn't been started. They refused to give me my money back and told me to email the head office if I wanted it. Refused to give me the contact details of who to get hold of. "Search for it on the internet". Told that the branch was not a franchisee, but that seems inconsistent with Papa John's website. So I only had one option to wait longer for a pizza from an outlet that clearly had customer service issues. Did I eat it, no chance.

Ordered over the app, waited 1 hour 41 minutes and didn’t receive my complete order, when I tried calling them, I made 27 phone calls over the space of an hour without an answer! Very disappointing

Orders are always late! 3 times I have ordered and are always late and luke warm! Thought I would of learnt after the first time

Ordered over the app, waited over an hour so had to called them up to be told that have order was not even know the money was taken out of my account (I have the proof). Spoke with the manager she was no help and rude over the phone. I will never be going back there.Very poor system in place.