Wernher Restaurant in Central Bedfordshire

Superb venue and food quality but Sunday lunch menu for children poor and unimaginative (hot dog, pizza for a 5* restaurant not good enough) and waiting staff very amiable but some clearly inexperienced

Booked in for a 6:30 dinner. Prefer to eat early. Restaurants closed however and invited to wait in lounge with menus. 30 minutes later finally invited back into the restaurant.More delay. At 7:15 they took our order. Not to difficult to choose, 6 starters, 6 main course and 6 puddings all in for £52 each. We'd had 45 minutes with the menus by then. Nothing else. But for £52 it should be amazing.Or so I thought ...Then an age awaiting our first course. 8 p.m. in fact. 90 minutes after our booked reservation.No drinks, only water.Food highly seasoned. Always a sign the chef is rushed and too liberal with the salt.At 8:45 we've eaten. Bill arrives more promptly than any of the three courses had.Now the shock. Not £52 each. £79 each. Would you believe they had the cheek to charge for the vegetables served with the main course. Not extras I should add, these were the vegetables served on the plate with the chicken fillet. So nothing we'd ordered - just something that was dumped on the plate with the meats.Plus a compulsory 10% service charge.So kept waiting. Slow in all respects. Very average food, over-seasoned. Tiny portions. Hidden charges for vegetables that were never ordered.£160 for two? Never again. The Wernher should be ashamed of themselves. Chandeliers alone do not justify mega prices. We expect good food too.On the way out I was informed the kitchen had been staffed by only one chef and a trainee assistant. With over 50 covers.Save yourself a journey. Hugely disappointing.

On Friday 18th March 2022 my brother sister and I along with our partners finally managed to use the vouchers we had been given for xmas 2019 and I have to say the company were very very good about extending the deadline for them. Unfortunately this is where the level of service ended.On arrival we were directed to our table (he pointed to our table) however my husband had to manoeuvre between two serving stands which were being used for nearby tables .Then when we ordered drinks the waitress had to go to another room 3 times to find out what soft drinks were available. A very limited choice was offered having only one drink available for our diabetic being diet coke which he doesn't like, so he had to settle for water. The 1st course was left on the stand in the sauceboat allowing a skin to form while the staff chatted. When the mains arrived, we had difficulty understanding the waitress, so asked her to just leave them. The original waitress then removed the covers from the 4 fish dishes before going to get the 2 chicken meals by which time the fish dishes had cooledWe were amazed with the dessert choices for diabetics, with the only option being cheese and biscuits and although tasty, carried a surcharge of £4. Surely a smaller portion could have been provided as part of the 3 course meal. We never even got offered coffee!My brother was disappointed when he saw that a service charge had automatically been added to the bill as the vouchers had been bought as a Christmas gift

Extremely good restaurant with fantastic views. Great for lunch at the weekend if you are not actually staying at the hotel, or a treat for a special occasion. This is the first time I have been in a few years, but the quality is just as good as always.

Recently had dinner here with a friend and we were both unfortunately left feeling very disappointed with our experience.We arrived early and I will say, Rob who greeted us was wonderful. An absolute asset to the team and more than happy to take some photos and was a pleasure to talk to!Our dining experience however was not what we expected. The starter arrived promptly, however it took 50 minutes for our main to come out. We raised this and the waiter was aware we'd been waiting a long time and tried to find out what was going on.Our main then came out, but wasn't hot, the beef was warm, however the rest of the food was cold.Our wine then arrived after we'd finished eating.We had to wait a further half hour for our dessert to come out.We tried on several occasions to order drinks, and get the waiters attention, the service was not good. This was further made worse by the majority of staff preparing for breakfast the following morning whilst we were trying to place orders, and felt quite ignored and just in the way.I did try to call to discuss the experience and asked for Jonathan, as advised by Rob who kindly asked how our meal was at the end of the evening, however was left on hold for 20 minutes and eventually hung up as no one was answering.I do not think this is what people generally experience based on the reviews, however we will not be returning.

Stayed overnight for my sisters birthday, lovely room and attentive staff. Spa was great and covid compliant. Hope to stay again, but will give the Wernher restaurant a miss. Food was bland and not seasoned, not fine dining. Adams Brasserie much better option and staff more helpful.

Wonderful unhurried service and perfectly presented dishes in a magnificent opulent marble laden pillared walls with high ceilings overlooking the spectacular rear gardens of the Mansion.Sunday lunch was perfect, every morsel of food was incredible with the best Yorkshire puddings we've ever eaten out! A well cooked lunch, beautiful fresh asparagus starter and well presented caramelised Apple tart was the perfect dessert. The petit fours were a lovely end to a delicious meal.Service was initially a little slow because of COVID restrictions and a very busy service but the staff were so lovely despite all of the extra tasks to keep us all safe so patience is a virtue at the moment.The room is very warm so recommend you dress appropriately. I had a pashmina which I didn't need once seated and was glad I wasn't wearing a warm outfit.If you are looking for an indulgent Sunday afternoon or dinner, highly recommend. Only open Wednesdays to Sundays.Advise booking early especially for Sunday lunch as it is very busy.Fish and vegetarian options are available but I would let them know in advance if you are vegan so they have the best options available for your visit.

Delightful flavours in a great setting . Friendly understated service as well.Good selection of unique starters followed by an interesting selection of main courses . The toast potatoes in beef dripping are everyone's favourite and worthy as a side order.Good selection of wine but not extensive as if you are reading war and peace.

Breakfast time is from 7am - 10am. Dinner dress code is highly strict and tagged to be wholly corporate. There is absolutely nothing negative I can write about my experience at the Luton Hoo Hotel - restaurant

Expected slightly better service, waited a while to get first drinks. Excellent greetings at the front of house from the car park to the front lobby. Food superb, wine well priced, just thought the service should be a bit more responsive.