Shapla in Chelmsford

Been going for years. Food does vary a bit: when good it's excellent, sometimes more average. Always friendly people.Edit March 2018 - chef may have changed. Food is saltier (bad), less greasy (good) but not as tasty.Edit April 2018: bad experience. May not go again!Edit Sep 2021: much better. Recommended.

By far the best Indian in chelmsford. I won't go anywhere else. Food is always gorgeous and there's always plenty of it. If you order direct on website you get a discount of 10%.

Shapla is our family favorite place! We love their chicken tikka bryani!!! It's so yummy! We didn't taste anywhere else the flavour and taste of the chicken tikka bryani as Shapla cook! 😋👌👌👌👌

Don’t like to post bad reviews but not happy with today’s order. Delivery was supper fast but food very basis, portions are too small and lamb is very dry and not chewy at all. Won’t order them again.

Great food but have only given 3 stars because of the poor delivery service. Food takes much longer than quoted to be delivered. I appreciate that there can be delays on occasion but it's consistent. Would prefer that they were just honest with customers. Not too much to ask?

Went to collect my takeaway on Friday 3rd July. When I got to the Shapla, the staff told me they had a power cut and order will take longer as they resolve the issue. They offered to deliver it once it was all sorted, which was great. Once the food arrived I have to say it was excellent. Well worth the wait. Staff were very polite and could see they were stressed out with the situation and were very apologetic, even though the issue wasn’t there fault. Will definitely order again and recommend.

Food is below standard. Can’t recall if we ordered from here before but it won’t happen again. Dishes lacked flavour and the lamb was chewy. Chicken was simply ok. Our favourite was not open today hence trying someone new.

We waited 2 hrs for our order and when it finally arrived we were very so disappointed. The curry was watery and tasteless. I have never actually left a review.... but I was so disappointed with our meal that I feel I should. This is the first Indian takeaway I have had since the lockdown of Covid 19 and to say I was disappointed would be an understatement.

Had our 2nd takeaway from here. Food was brilliant as was the service. Mentioned when ordering about slight changes to the food we desired (more spicy 😊) and they were more than happy to help. Loved the food and we'll be back soon.

Appalling !! We have been using the takeaway online facility for quite sometime. Originally no problems. However the last three times the online discount does not kick in. Phoned and suggested they check it out themselves . Answer "well its a third party problem" Me - "yes mate but its your business so might be a good idea to check out what the problem is. The Previous order resulted in one dish missing . Complained but hey ho when it arrives 45 mins later whats the point. This time following my conversation with a fairly reasonable employee and saying that I may not ever use their services again you would think that they would try and make the food top class..... Nope !...Chicken really tough , I mean really tough and here is the bonus dish we didn't order, IN the Chicken Tikka Massala . Yup (see photo) PLASTIC !!!We strongly do NOT recommend. Do I go to Trading Standards ?