Mcdonald's Restaurants in Colchester

Not bad, but very crowded and staff are disorganised. They kept forgetting to bring straws for cold drinks and milk for hot drinks to table service customers.

Massively in need of a re design and revamp. Has a cold harsh feel. Otherwise consistent with other restaurants

Always some part of the meal missing when you order for delivery, usually a drink. Just eat offerr a refund but it's not good enough, it ruins a meal when half of its missing all the time. Try to phone up no one ever answers. Terrible service

Ran well, organised and quick service. Everything in the order was right, other restaurants can't always do that. Very clean, always someone cleaning something which is lovely to see. Toilets had just been cleaned when i went in and it was extremely clean.

Due to a busy week and the kids all wanting something different we ordered Macdonalds three times in one week. Something we do not normally do.Each order was late,each order was wrong and each time you try to contact them there is no answer.Very poor standards throughout. No checks made,food cold and all wrong. What has happened to Macdonalds !!!!!!!!Tonight we got a totally different order to which we chose. The receipt was right the food was not

Average for McDonald’s, still like many branches they prioritise deliveries over in store customers and drivers have better social distancing areas than customers.

Gave my granddaughter black coffee instead of hot chocolate, gave water and ice instead of Fanta toffee latte cold one order completely missed off. But still took my money

Staff really friendly and polite, service a little slow but overall not bad

They forgot my fries then said they would get them but took over ten minutes to get a medium sized fries. Apart from this it was very good service but I wouldn't get fries unless u don't actually want them with your food. The lady was very apologetic but it took her too long. I'm a lady places to be, I don't have time to wait for my fries when I could be eating. X

Don’t order delivery from this McDonald’s. It’s the worst in town by an absolute mile. Food takes forever and is always stone cold. Large fries not even half filled and the wrong dips sent and no straws sent for the milkshakes which made it impossible to drink without making one hell of a mess.The delivery drivers arrive quickly after collecting the food so they can’t blame them, so they obviously don’t cook fresh to order and just sling any old cold rubbish in the bags to customers.